Job Description

Parts Counter & Inventory Representative

Greencastle, PA

Bring your mechanical aptitude, customer service mindset, and inventory management skills to a role where every part, order, and interaction helps keep our customers moving forward.

Why You'll Love Working with Us

• Meaningful Impact: Support customers across the agricultural equipment industry by providing excellent customer service, accurate inventory control, and reliable parts support.
• Growth Potential: Expand your knowledge of agricultural equipment, grain handling equipment, inventory management, and parts operations while working toward a future Parts & Inventory Manager role.
• Faith-Based Culture: Be part of a Christian work environment where relationships, integrity, and serving others are valued every day.
• Small-Team Connection: Work alongside a close-knit team where your contributions are noticed, your ideas are heard, and everyone is viewed as a potential leader.
• Work-Life Balance: Enjoy semi-flexible scheduling that supports your commitments to family, friends, church, and life outside of work.

About Us

Exemplar is a faith-based company that designs, fabricates, installs, and services bulk material handling equipment for agricultural customers throughout the Mid-Atlantic region. Since 2004, we have built our reputation on strong relationships, responsive service, and practical solutions that help our customers operate more efficiently. Our team is committed to providing meaningful work in a Christian environment where personal growth, professionalism, and serving others with excellence are valued every day.

What You'll Do as a Parts Counter & Inventory Representative

• Serve as the primary point of contact for walk-in and phone customers, assisting with parts inquiries, orders, and product recommendations.
• Process customer orders, invoices, payments, purchase orders, and inventory transactions while maintaining accurate inventory management and inventory control records.
• Order, receive, track, and organize inventory to maintain accurate stock levels and ensure parts availability.
• Pull, package, stage, and prepare parts and materials for service technicians, installation crews, and customer pickups.
• Coordinate shipping and receiving activities using carriers such as UPS and FedEx. Use warehouse equipment to move inventory and materials.
• Maintain an organized, accurate, and efficient parts warehouse, ensuring inventory locations, records, and storage areas remain up to date.
• Collaborate with service and installation teams to track returned materials, communicate inventory needs, and support project success.

Our Ideal Parts Counter & Inventory Representative

• Experienced: Brings at least 2 years of experience working with agricultural equipment; grain handling equipment experience and agricultural parts knowledge are preferred.
• Customer-Focused: Builds positive relationships with customers and coworkers by providing friendly, professional, and responsive service.
• Accountable: Takes ownership of responsibilities, follows through on commitments, and approaches challenges with integrity and a solutions-oriented mindset.
• Organized & Tech-Savvy: Maintains accurate inventory records, utilizes basic computer skills effectively, manages multiple priorities, and keeps workspaces clean and orderly.
• Dependable: Shows up ready to work, follows established processes, and is capable of lifting up to 50 pounds while working on concrete floors, standing, bending, kneeling, and moving throughout the warehouse and parts department as needed.
• Growth-Oriented & Values-Driven: Embraces continuous learning, seeks ways to improve, and aligns with our Christian values of professionalism, service, and strong relationships.

What We Offer Our Parts Counter & Inventory Representative

• $18-$30 per hour, depending on experience
• Full-time Monday-Friday
• Paid time off
• Paid holidays
• Opportunity to grow and advance your position
• A small-team environment where your contributions are valued and your leadership potential is recognized
• Meaningful work in a Christian workplace focused on relationships, personal growth, and serving others with excellence

To Apply

If you enjoy helping customers, working with agricultural equipment, and using your inventory management skills to keep parts operations running smoothly, we'd love to connect with you about joining the Exemplar team as our next Parts Counter & Inventory Representative.

Requirements

• at least 2 years of experience working with agricultural equipment;
• grain handling equipment experience
• agricultural parts knowledge
• Maintains accurate inventory records, utilizes basic computer skills effectively, manages multiple priorities