Quality Truck Care Center, Inc.

Parts Counter / Department Specialist

Quality Truck Care Center, Inc.  •  Fond du Lac, WI (Onsite)  •  5 days ago
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Job Description

Join a Team That Values You

At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great technicians deserve more than just a job — they deserve a career path with growth, training, and real appreciation.

We represent Western Star, Autocar, and XCMG, and are certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles.

Benefits:

  • Vacation up to 4 weeks – fast accrual

  • Additional PTO in addition to vacation

  • Monthly Efficiency Bonus Program

  • Health, Dental & Vision Insurance

  • 401(k) with Company Match

  • HSA & FSA Options

  • Boot & Prescription Safety Glass Allowance

  • Fitness Membership Reimbursement

  • Tuition Assistance & Apprenticeship Programs

  • Extensive OEM & Paid Training Opportunities

  • Career Advancement opportunities

  • Flexible work hours and a family-first culture

Sells parts to customers at the counter, over the telephone, or through the repair shops.

Primary Duties and Responsibilities:

  • Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.

  • Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.

  • Assists technicians with the parts requisition process, ensuring that the Parts department receives a completed copy of the parts request or repair order. Ensures that all internal parts requests are billed on repair order.

  • Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and coworker interactions.

  • Pulls and fills parts orders from stock. Prepares orders for daily shipment, delivery, or pick up.

  • Inspects cores received from customers. Tags for return to vendor. Issues customer credit upon receipt of credit from vendor.

Requirements

Required Qualifications:

  • Six to twelve months parts experience or training, heavy duty truck experience preferred

  • Effective oral and written communication skills.

  • High School Diploma or Equivalent

  • Valid Wisconsin Drivers License / insurable

Quality Truck Care Center, Inc.

About Quality Truck Care Center, Inc.

Quality Truck Care Center,Inc is a locally owned company and is your source for any truck and trailer need. Our new truck lineup consists of Western Star, Fuso, and Autocar. On top of these three great products we offer new Manac, Timpte, and Jet trailers. With 4 locations in the Fox Valley including Green Bay, Appleton, Oshkosh, and Fond du Lac we have you covered!

All four locations have Full Tractor and Trailer service centers ready to handle any repair you may need. Along with Tractor & Trailer repair we have our Collision Center at our Oshkosh, WI location to keep your truck, trailer, or RV running and looking its best. Quality Truck Care Center is Wisconsin's #1 truck center for all your New, Used, Medium/Heavy duty diesel truck sales and repairs. We also carry a wide selection of used trucks and trailers. If we don't have what you are looking for any one of our sales professionals can find what you are looking for.

Industry
Transportation & Logistics
Company Size
51-200 employees
Headquarters
Oshkosh, WI
Year Founded
Unknown
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