Job Description
Job Title: Parts Counter
Location: Bakersfield, CA
Job Type: Full-Time
Salary Range: $18 to $22
Position Summary:
The Parts Counter Representative supports Sonsray’s Agriculture Division by helping customers and internal technicians identify and order agricultural equipment parts. This role handles parts sales in person, by phone, and by email while assisting with inventory, stocking, and occasional deliveries. Strong customer service, accuracy, and organization are essential to keeping dealership operations running smoothly.
Responsibilities:
- Provide parts service to both customers and internal mechanics in person and over the phone.
- Communicate effectively to sell company parts and services via phone, email, and over-the-counter transactions.
- Assist with warehouse duties, including stocking, inventory, and parts delivery to customers as needed.
- Maintain professionalism and a customer-first attitude when handling inquiries, resolving concerns, and processing orders.
- Accurately process high-volume accounts while prioritizing multiple requests in a fast-paced environment.
- Utilize Microsoft Outlook, Excel, and online resources to locate and process parts information efficiently.
- Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
- Operate company vehicles safely and in compliance with traffic laws, vehicle limits, and weather conditions.
- Occasionally travel to customer or prospective client locations for parts delivery or service needs.
- Perform other duties as assigned by management to support dealership goals.
Qualifications:
- Must be over 21 years of age with a valid driver’s license and the ability to drive for company purposes.
- Ability to lift parts and materials as required for warehouse and delivery duties.
- Previous experience in parts sales, counter service, or a related customer service role preferred (agriculture or heavy equipment industry experience a plus).
- Strong communication skills with the ability to build rapport with customers and internal teams.
- ???????Excellent organizational skills with the ability to multitask and work accurately under pressure.
About Sonsray:
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Why work here?
At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:
- Medical coverage (PPO + HSA options)
- Dental, Vision, and Life insurance provided at no cost
- 401K with competitive employer contributions
- 80 hours of annual vacation, increasing with years of service
- Uniforms provided annually
- Annual boot voucher of $175.00
- One full paid day off annually for community volunteer work
- Birthday meal provided by Sonsray
- Privately owned and operated, with decisions made based on core values rather than corporate directives
- Annual Holiday Party, including covered airfare and hotel for employees and a guest
- Emphasis on company growth and employee development
- ???????Open-door policy, fostering a collaborative environment with active owner and management involvement
Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 Ext 1830
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