Your role on our team:

The Parts Coordinator oversees the daily parts operations for assigned Ag Dealer Parts Department by promoting and selling parts to all customers. At the direction of the Complex Manager, this position will assist in leading a team of associates to ensure quality of work and service while utilizing the highest level of customer service.

• Manages a balanced inventory consistent with the Service Department and over-the-counter customer requirements.
• With oversight of the Complex Manager, develops and implements department work schedules for vacation and on-call schedules.
• Works with local vendors to maintain the best pricing and discounts.
• Fills and assembles customer and shop parts orders timely and accurately.
• Pulls, coordinates, and schedules freight shipments timely. Ships and receives parts for customer orders / ships and receives equipment as required.
• Monitors Parts Department WIP (open parts invoices) and takes appropriate action to address them.
• Provides and promotes excellent customer service, by parts personnel, to inside and outside customers needing parts and service.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Processes returns from shop and customers.
• Assembles new hydraulic hoses and repair old ones as needed.

Note: This position may require some travel by auto; a valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

• High School diploma or equivalent required.
• Associates or Bachelor’s degree in related field preferred, not required.
• 4+ years parts or parts sales and/or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely drive a motor vehicle
• Ability to multi-task and follow through with defined tasks.

Full-time Benefits Package Include:

• Premium free health, dental, vision, short-term disability, and long-term disability;
• Competitive paid time off;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Dependent Care Resources Program;
• Tuition Reimbursement;
• Employee Assistance Program, including mental health;
• Wellness Programs including weight loss, diabetes management, and high blood pressure management;
• Legal & Financial Services;
• Fun & Safe Environment