Job Description

Pengate Handling Systems is a full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install conveyors, automation systems, and custom storage solutions tailored to each client’s operational needs. Our projects improve workflow, boost productivity, and enhance safety, delivering real, measurable results. With expertise across industries, we combine engineering know-how with hands-on experience to create systems that solve complex challenges and keep businesses running smoothly.

We are hiring for a Parts Consignment Coordinator! In this role, you will Provide parts and related services to our current customers, focusing on increasing sales of all parts through our in-house consignment program. This position is responsible for ordering, inventory, delivery, and stocking of parts in customer locations. The successful candidate must be highly motivated and can expect extensive face-to-face customer contact throughout the day.

What You’ll Be Doing

• Using your positive customer skills to expand the customer base and build customer loyalty.
• Delivering parts to current and new customers to include internal customers.
• Identify parts opportunities and resources required to secure parts business.
• Assist the in-house parts team with phone calls and taking parts orders as needed.
• Position is responsible for ordering, inventory, delivery, and stocking of parts for consignment customers.
• Recognize customer needs, providing appropriate solutions to management to help increase business.
• Perform product demonstrations and assisting customers with product application as required.
• Answering phones and other administrative duties as required
• Provide the best quality parts, customer service, and technical support.
• Execute IRIUM system policies, procedures, data, and order entry.
• Carry out department and company policies and procedures.
• Process stock, emergency, and special orders as required.
• Maintain an accurate database.
• Work in a team atmosphere to achieve the goals and objectives of the department and company.
• Provide technical support and research for internal and external customers.
• Navigate, research, and select parts.
• Additional duties as required or assigned.

What We’re Looking for (Skills & Experience)

• Strong computer skills with the ability to quickly learn new programs
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Effective problem solving skills with attention to detail
• Ability to remain calm under pressure and adapt quickly to changing priorities
• Commitment to maintaining a safe, clean, and hazard-free workplace environment

Education and Certifications

• High school diploma or equivalent required
• Previous customer service or sales experience preferred
• Certified in operation of material handling equipment beneficial
• Valid driver's license

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to travel.
• Must be able to continuously talk, hear and speak with good articulation and voice control.
• Must be able to use fingers and hands to handle, feel and reach with hands and arms to lift, file and handle inventory.
• Must be able to work in a fast-paced environment under significant stress and meet high performance demands.
• Ability to stand and walk for 2 hours.
• Must be able to lift up to 50 pounds at times.

Company Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and company holidays.
• Opportunities for professional development, training, and certifications.
• Supportive and collaborative work environment.

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at recruiting@pengate.com