Job Description

Job DetailsJob Location: AR West Memphis - West Memphis, AR 72301Parts Clerk
Join our established Case dealership as a Parts Clerk. This position plays a key role in supporting our customers and service team by managing parts sales, inventory, and orders.
Key Responsibilities
Greet customers promptly and professionally, identifying their parts and service needs
Process sales transactions accurately within the business system
Receive, stock, and organize parts and materials in proper bin locations
Create parts quotes and orders for customers, technicians, and the service department
Communicate order status, complete invoicing, and follow up with customers as needed
Use OEM Dealer Portals to research parts, troubleshoot issues, and access warranty information
Conduct cycle counts and physical inventory checks accurately and on schedule
Assist customers with parts selection for equipment operation and maintenance
Operate material handling equipment safely and according to manufacturer guidelines
Why Join Us
Work with a respected dealership representing top brands like Case IH
Supportive, team-oriented environment
Opportunities for growth and ongoing training
QualificationsJob Requirements
Previous parts or inventory experience preferred (Ag or Construction industry a plus)
Familiarity with computerized shop or dealership management systems preferred
Strong computer skills with the ability to learn new software quickly
Excellent verbal and written communication skills
Proven ability to think critically and proactively solve problems
Strong communication and customer service skills
Attention to detail with good organizational habits
Basic computer proficiency and familiarity with business or inventory systems
Educational Requirements
High school diploma or equivalent required
Physical Requirements
Ability to lift, push, and pull up to 50 lbs.
Position may require climbing, squatting, stooping, and kneeling