L0421 Suburban Cadillac of Troy
Suburban Cadillac of Troy is looking for a Parts Advisor to join our high-performing team. This is an excellent opportunity for someone who enjoys helping customers, working closely with technicians and service advisors, and becoming a trusted resource within a busy luxury dealership environment.
Whether you have automotive parts experience or are looking to take the next step in your automotive career, you'll play a critical role in keeping our service department operating efficiently and delivering an exceptional customer experience.
Why Join Our Team?
The Parts Department is the backbone of a successful service operation, and this role puts you at the center of it. You'll work alongside experienced automotive professionals in a dealership known for its strong reputation, loyal customer base, and commitment to employee development.
If you're looking for a stable automotive career with room to grow and the opportunity to make an impact every day, we'd love to talk with you.
What You'll Do
Assist customers, technicians, and service advisors with parts requests in a professional and timely manner
Research, identify, and accurately specify automotive parts and accessories
Answer incoming calls, emails, and in-person inquiries regarding parts availability, pricing, and orders
Coordinate with the service department to ensure technicians have the parts they need to complete repairs efficiently
Order parts from manufacturers and suppliers based on customer and service department demands
Receive, inspect, stock, and organize incoming inventory
Process invoices, payments, warranties, returns, and core credits accurately
Maintain inventory records and support cycle counts and inventory control processes
Keep the parts department organized, clean, and customer-focused
Deliver a premium experience consistent with the Cadillac brand
What You'll Bring
Automotive parts experience preferred
High attention to detail and commitment to accuracy
Strong computer and data-entry skills
Basic math skills for invoices, inventory, and transactions
Valid driver's license with an acceptable driving record
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
