Porsche Retail Group Ltd

Parts Advisor

Porsche Retail Group Ltd  •  £29k/yr  •  Sidcup, GB (Onsite)  •  2 hours ago
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Job Description

Role:
As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.

Responsibilities:

  • Assist customers (retail and internal) in identifying the correct automotive parts and accessories
  • Provide parts support to the service department and technicians in a timely manner
  • Accurately process orders, returns, and exchanges using the dealership or parts inventory system
  • Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions
  • Proactively communicate with suppliers and customers about order status, delivery times, or delays
  • Conduct regular inventory checks and support stocktaking processes
  • Build strong relationships with customers by delivering excellent service and technical advice
  • Receive, unpack, and store incoming parts, ensuring accurate stock control
  • Keep the parts area organized, clean, and compliant with safety regulations

Requirements

Minimum Qualifications:

  • Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment
  • Strong knowledge of automotive parts, systems, and vehicle makes/models.
  • Good computer skills (MS Office) and familiarity with inventory management or dealer systems
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to multitask in a fast-paced environment

Desirable Qualifications:

  • Excellent knowledge and understanding of the motor industry
  • Familiarity with electronic parts catalogues and ordering systems
  • Full UK Driving Licence

Benefits

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

  • This is a full-time role operating on a 3week rota:
    • Week 1 - Monday to Friday (7:00 - 16:00) + Saturday (8:00 - 13:00)
    • Week 2 - Monday to Friday (8:00 - 17:00)
    • Week 3 - Monday to Friday (9:00 - 18:00)
  • Basic Salary of £29,360 for a 41.67 week plus an annual bonus up to 15%
  • 33 days holiday per year (Inclusive of Bank Holidays)
  • Option of a VW Group Vehicle at preferential leasing rates
  • Life Assurance
  • DC Pension Scheme
  • Dedicated mental health champions
  • Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
  • Free on-site parking

Centre:
Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park.

Company:
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Porsche Retail Group Ltd

About Porsche Retail Group Ltd

Formed in 2003, Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain.

We are one of the largest Porsche Dealer Groups in the UK. The Group includes two Porsche Exclusive Flagship Dealers (Hatfield and Mayfair), one of only three Classic Porsche Partner Centres in the UK (Hatfield) and the only 918 Spyder specialist Centre in the country (Reading). Our fourth and fifth Centres include Guildford and West London who are the largest New Car Sales and Service Centres (respectively) in the UK.

The Porsche Retail Group network is also made up of a Parts Distribution Centre at Beenham, West Berkshire, Porsche Central Operations based at the Porsche Retail Group and Porsche Cars Great Britain Headquarters right next door to Porsche Centre Reading.

Porsche Cars GB Limited was formed in 1966 alongside AFN Limited and Porsche AG took a shareholding in both, eventually owning them 100%. After this AFN Limited became Porsche Retail Group Limited, a wholly owned subsidiary of Porsche Cars GB Ltd.

As part of Porsche Cars Great Britain and therein Porsche AG, we are Porsche specialists. We offer the full Porsche model range, an extensive selection of Approved Pre-Owned as well as Classic Porsche models, and provide comprehensive Aftersales services.

Our culture: Owning a Porsche is an experience like no other. Every customer’s experience, from purchasing to ownership, must reflect the excitement and outstanding experience of driving a Porsche. Above all though, driving a Porsche is fun - this is reflected in our culture and people. Discover if you have the Porsche DNA with a career at Porsche Retail Group.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Calcot, GB
Year Founded
2003
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