Job Description

Abdul Latif Jameel Bodyworks and Paint Company (AUTOHUB) welcomes candidates with disabilities to work with our company:
Our company strives towards building an inclusive society and providing equal chances to all members of the society, its premises are accessible for people with disabilities.
This job may require the employee to physically handle light weight spare parts occasionally.
This job requires the candidate to have verbal communication capability.

ترحب شركة عبداللطيف جميل لأعمال السمكرة والدهان المحدودة (أوتوهب) بالمرشحين من ذوي الإعاقة للعمل معنا و كما تسعى الشركة لبناء مجتمع شامل وتوفير فرص متساوية لجميع أفراد المجتمع، مرافق الشركة مجهزة بالترتيبات التيسيرية حسب معايير الوصول الشامل.
احيانا تتطلب الوظيفة حمل بعض القطع الخفيفة
تتطلب الوظيفة مهارات التواصل

Role Purpose:

Assist in the sales functions for the assigned specific portfolio by delivering sales strategies. Adheres to the company mission, vision and values by following the application of a standard operating procedures. Responsible for the delivery of the specific portfolio goals by direct engagement with customers to achieve targets as required by the specific portfolio.

الغرض من الوظيفة

المساهمة في تنفيذ الأنشطة البيعية للمحفظة المحددة من خلال تطبيق استراتيجيات المبيعات المعتمدة وتحقيق الأهداف المطلوبة

الالتزام برسالة الشركة ورؤيتها وقيمها من خلال اتباع السياسات والإجراءات التشغيلية القياسية المعتمدة

تحمل مسؤولية تحقيق أهداف المحفظة المحددة من خلال التواصل المباشر مع العملاء، وبناء علاقات فعّالة معهم، والعمل على تلبية احتياجاتهم بما يضمن تحقيق المستهدفات البيعية وتعزيز رضا العملاء

Key Activities:

• Executes daily parts sales activities and efficient sales process by engaging and coordinating business plans determined by the specific portfolio management by following standard sales procedures.

• Performs parts sales activities to ensure that the specific portfolios of business performances are met by following stipulated action in conjunction with the portfolio management, whenever required.

• Execute established credit sales criteria to ensure sustainable sales growth to help the management determines the market size and potential of the customer.

• Responsible in identifying and meeting customer needs and ensuring customers are satisfied by providing efficient service through Guest First mind-set and performing essential obligations as per the contract of employment.

• Coordinates with the Parts Sales Manager and Parts Sales Supervisor in arranging field visitations to customers to generate revenue as per the required performance of essential obligations to ensure customers satisfaction and retention.

• Attends dialogue with Parts Sales team to review and discuss sales target issues, customer complaints and improvement opportunities through regular team meetings.

• Submits daily sales performance report to the Sales Supervisor for consolidation, review and appropriate action of the business portfolio management.

• Receives customer complaints and elevate unsettled issues that require support from the Parts Sales team to maintain customer satisfaction.

• Meet with the Parts Sales Supervisor for updates on product knowledge through regular discussion and sharing information to enhance confidence and performance.

• Follow up with Accessories Department on additional accessories requested by the customers through working closely with the accessory salesman to satisfy customer demands.

• Assist in the year end stock taking activities and ensure that they are done as per laid down processes and are completed on specified time to ensure on time and prompt delivery of parts to the end-users.

• Coordinate the invoicing and payments process by following to the standard operating procedures in order to complete the transactions in accurate and timely manner.

• Send Parts Sales or Credit invoice to Parts Supervisor for immediate release of required spare parts to the customer or guest.

Job related Skills:

• Time Management Managing one's own time and the time of others.

• Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

• Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Achievement/Effort Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

• Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Sales Related Skills: Persuasive, Aggressive in Sales, Able to deal with stress, patient, persistent.