Job Description
Who We Are:
At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.
What's in it for You:
Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
What You’ll Do:
The Administrative Assistant assist with providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. This position also entails cashier duties, such as promptly attending to customers, processing payments, printing invoices, and maintaining customer files.
Job Responsibilities:
• Occupy front desk area during scheduled times.
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries. Ensure they are directed to the correct people.
• Notify appropriate personnel waiting for visitor or customer.
• Update dashboard on a daily basis.
• Contact customers in regards to PO’s for completed repairs.
• Answer inquiries about company.
• Perform basic bookkeeping, filing, and clerical duties.
• Forwards information by receiving and distributing communications whether electronic or in person collecting and mailing correspondence; copying or relaying information to the appropriate persons.
• Collect and distribute parcels and other mail to the proper persons.
• Ensure reception area is clean per guidelines.
• Impeccable attention to detail
• Proficient in office software such as Outlook, Word, Excel, etc.
Cashier Duties:
• Greets customers immediately in a courteous manner
• Collects payment from customers
• Treats customers fairly and honestly and demonstrates company’s commitment to superior customer service and ethical business practices
• Prints invoices
• Provides backup to reconcile credit card charges
• Files repair orders
• Updates customer files
• Performs routine clerical duties, including data entry, answering telephones and assisting customers
• Performs miscellaneous job-related duties as assigned
Required Skills and Qualifications:
• High school diploma or the equivalent
• Excellent interpersonal skills
• Excellent time management and organizational skills
• Cashiering experience preferred
• Exceptional customer service skills
• Proficient Computer Skills
Compensation:
• $20-$24/hour depending on experience and skills
Benefits Velocity Vehicle Group Offers:
• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
