Job Description

Location: Toronto,Ontario,Canadá

About the Role

TapMango is seeking a Partnerships Manager to own and grow our strategic partner ecosystem driving consistent referral flow from existing technology and POS partners while identifying, recruiting, and activating new partner channels, particularly ISOs (Independent Sales Organizations).

This is a revenue-impacting role focused on building scalable partner-driven pipeline for a fast-growing SaaS company serving multi-location restaurants and retailers.

Salary: CAD $120,000

What You'll Do

Manage & Grow Existing Strategic Partnerships

• Own relationships with key platform partners including Toast, Square, Clover, Shopify, and others
• Develop strong relationships with partner relationship managers and regional sales leaders
• Drive consistent referral flow and identify new referral opportunities within each partner organization
• Maintain technical alignment by building relationships with partner integration and product teams
• Ensure TapMango integrations remain up to date, competitive, and well-positioned within partner ecosystems
• Track and report on partner-sourced leads, conversion rates, and revenue

Hunt & Activate New Lead-Producing Partners

• Identify, recruit, and onboard new ISO (Independent Sales Organization) partners
• Develop a repeatable outbound strategy to engage and sign new ISOs
• Negotiate and structure referral agreements
• Enable new partners with positioning, sales materials, and ongoing support
• Build a predictable partner-sourced pipeline channel and monitor performance

What We're Looking For

• 3–7+ years in partnerships, channel sales, business development, or related revenue roles
• Experience working with POS platforms, payment processors, ISOs, or SaaS partner ecosystems preferred
• Strong relationship-building and communication skills
• Comfortable operating both strategically and tactically
• Proven ability to source and close partner agreements
• Highly organized with strong pipeline and reporting discipline
• Entrepreneurial mindset — comfortable building structure where none exists

About TapMango

At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We're currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer facing technology, easy-to-use merchant tools, and automation algorithms, all aimed to enhance the customer experience.

Why Join our Team?

Our platform is truly a game changer in the small business arena and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay and lots more!

What We Offer

• Generous time off plan
• Hybrid work (Toronto) & support to assist with making your home office space as comfortable as possible!
• Continuous virtual coaching and support
• Comprehensive health benefits
• Subsidized gym membership
• Performance recognition
• Professional development program
• Growth opportunities (we really mean it!)
• Competitive compensation + performance-based upside

TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Why This Role Is Open

This is a newly created position. As TapMango continues to grow, we recognized that having a dedicated Partner Manager would allow us to unlock the full potential of our partner ecosystem and create a scalable, partner-driven revenue channel. This is a unique opportunity to come in and build something from the ground up with full support from leadership.

Notice Regarding Automated Decision-Making We may use artificial intelligence and automated tools to assist in reviewing job applications. These tools support our hiring team, but all final decisions are made by human reviewers.

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