Job Description

We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hearst UK, we don't just create content – we shape culture.

Our workplace is driven by passion, shaped by authenticity and powered by creativity. We back bold ideas, act with an entrepreneurial mindset and continually evolve to meet the moment - while respecting the legacy that's brought us here. We believe in each other's potential and push boundaries together to create meaningful impact, both across the media landscape and in people's lives.

We're proud of our heritage - but even more excited about making history.

Hearst UK operates an in office policy with flexible Friday's. Our office is based at House of Hearst, 30 Panton Street, St James's, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions.

Salary - £30,000 -£35,000 - Salary is dependent on experience and will be assessed in line with the candidate’s skills, knowledge, and relevant expertise.

The Role…

You will be responsible for the delivery of member rewards, benefits and partner offers across Hearst UK's membership brands. Working closely with Membership Directors and cross-functional teams, you will manage the end-to-end execution of rewards and partnerships, ensuring offers are launched on time, promoted effectively and deliver an exceptional member experience.

You will act as the key point of contact for partners and internal stakeholders, helping to drive member engagement, retention and commercial value through compelling benefits and experiences.

Main Duties…

• Own and manage the membership rewards calendar across Hearst's membership brands.

• Source, negotiate and deliver member offers, rewards and competitions with commercial, editorial and external partners.

• Manage the setup and delivery of offers through the rewards platform, ensuring content, creative assets and terms and conditions are accurate and up to date.

• Work with Membership Directors and the wider customer team to promote rewards across member communications and channels.

• Coordinate with internal teams and external partners to deliver campaigns and member benefits to a high standard.

• Build and maintain strong partner relationships, ensuring an excellent experience for all stakeholders.

• Liaise with Customer Services to manage member enquiries and support prize fulfilment for competitions and giveaways.

• Ensure all offers and promotions comply with legal and regulatory requirements.

• Attend member events as required, including occasional evenings and weekends.

• Undertake any other duties appropriate to the role.

What We Are Looking For…

• Highly organised with excellent attention to detail, able to manage multiple projects, deadlines and stakeholders simultaneously.

• Strong relationship-building and communication skills, with the confidence to work effectively with internal teams, external partners and senior stakeholders.

• A customer-first mindset, with a genuine interest in creating engaging member experiences and delivering exceptional service.

• Proactive and self-motivated, with the initiative to identify opportunities, solve problems and continuously improve processes.

• A collaborative team player who is willing to support colleagues, contribute ideas and work across different functions to achieve shared goals.

• Curious and eager to learn, with a desire to develop new skills and build a career in memberships, loyalty, partnerships or customer engagement.

• Experience coordinating campaigns, partnerships, events or customer-focused projects, with the ability to balance commercial objectives with member value.

Benefits…

(Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life.

Hearst Exclusives - Only for You!

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.