Inputting data and archiving documents
Handling correspondence (emails, letters, phone calls) with employee loan customers
Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
Assisting in the preparation of reports or office documents
Guiding HR partners in filling out employee loan data templates
Following up on documents with relevant internal or external parties (HR partners/customers)
Organizing the data room containing employee loan documents
Assisting with other administrative tasks as needed by the team or supervisor
Minimum of 2 years of work experience
Proficient in English (written and spoken)
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong attention to detail
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia.
Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments.
We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019.
In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions.
🔗 Learn more about us at https://cermati.group/
