Job Description

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here

Responsibilities

Essential Job Functions (includes but is not limited to):

• Support multiple team members and projects simultaneously and prioritize in a fast-paced environment.
• Ensure all partner acquisition, and onboarding tasks are performed according to schedule for multiple programs
• Support partner inquiry responses and analysis
• Support contract administration activities
• Support data reporting needs for multiple program stakeholders and provide high-level analysis of results
• Tracks partner metrics and trends which may include partner acquisitions, partner turnover (voluntary and involuntary), partner terminations, contract changes, partner inquiries,
• Builds key data sets to empower acquisition, onboarding and exploratory analysis. Monitor key metrics and provide information to key stakeholders
• Generates standard, custom, weekly, period, quarterly, annual and ad-hoc reports as needed

Qualifications

Knowledge, Skills and Abilities:

• Excellent verbal and written communication, project management and analytical skills
• Ability to work independently and be part of a team environment
• Ability to work with potential partners in a direct capability
• Ability to work in a fast paced, complex organization and meet deadlines
• Expertise in Microsoft Office including Word, Excel, PowerPoint and Outlook
• Support multiple team members and projects simultaneously and prioritize
• High organizational and time management skills with attention to detail
• Ability to maintain discretion and confidentiality with sensitive information

Qualifications, Education and Experience:

• Associate’s degree or equivalent relevant experience, combined with a 4+ years of related work experience
• CRM experience a plus, but not required

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.