Job Description

Master Job Title: Partnership Account Manager

About Water.org

1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future.

Join Us

We are seeking an experienced Partnership Account Manager (Banking & Financial Services) to drive the success of strategic partnerships within the financial services ecosystem. This role is ideal for a professional with a strong background in banking or financial services, account management, and business development who thrives in a purpose-driven, impact-focused environment.

You will serve as a trusted advisor to partner institutions—leading account performance, strengthening relationships, and delivering innovative solutions that advance financial inclusion and sustainable impact.

What You’ll do

Account & Partnership Management

• Act as the primary relationship manager for assigned partner accounts
• Drive high levels of partner satisfaction, retention, and account growth
• Deliver partner-facing initiatives and ensure successful implementation of programs
• Maintain accuracy and integrity of data used for reporting and decision-making

Business Development

• Build and expand relationships with key decision-makers across banking and financial institutions
• Identify and develop new partnership opportunities aligned with growth strategies
• Contribute to pipeline development and expansion of financial inclusion initiatives

Performance & Reporting

• Monitor and report on account performance, program execution, and impact metrics
• Provide insights on funding utilization and forecast progress against plans
• Support data-driven decision-making across internal and external stakeholders

Why Water.org?

At Water.org, we’re dedicated to breaking barriers to safe water access for everyone, everywhere. When you join us, you’ll be part of a purpose-driven team committed to sustainability, diversity, and making a lasting impact. We offer growth opportunities, a collaborative culture, and the chance to drive global change.

Learn more about working at Water.org

Requirements

What Makes you a great fit

• Bachelor’s degree or equivalent experience

• 5+ years of experience in account management and business development, preferably in:

· Banking or financial institutions

· Microfinance or MSME lending

· Financial inclusion or infrastructure financing (water/sanitation a plus)

• Proven success in growing accounts and managing complex partnerships

• Strong command of written and spoken English

Travel Requirement 

• Up to 25% of domestic and international travel.  

Being authorized to work in the country posted is a precondition of employment.

Type and Estimated Length of Employment: Indefinite

Benefits

Salary/Benefits

This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.