Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  
• Experience troubleshooting technical issues for internal/external partners or customers.
• Ability to communicate in English, Portuguese and Spanish fluently to engage with local stakeholders.

Preferred qualifications:

• Strong technical writing skills and experience writing detailed technical documentation, designs and case studies.
• Knowledge of or experience with software development outside of Google, particularly on the web.
• Working knowledge of the major tools, technologies (front and back-end) and challenges facing web developers today.
• Ability to distill disparate observations into structured insights/feedback and trend reports.
• Excellent problem solving, analytical, and troubleshooting skills.
• Excellent partner management skills for day-to-day collaboration.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent the voice of Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

The Chrome Partner Engineering team is part of the gTech Web and Search Ecosystems team supporting Chrome's vision of healthy, vibrant web in this increasingly agentic world. We're a group of technical experts working on the cross-product, incubation, activation and scale programs that are key to advancing the GTM goals of Chrome. By working with partners and developers, we aim to arm the ecosystem with the tools, incentives and products they need to succeed in the future of the web ecosystem.

As a Customer & Partner Solutions Engineer on our team, you won't just support products areas like Built-in AI, Agentic Web, Identity & Payments, Browser fundamentals, Growth, but you will also influence the trajectory of the entire web ecosystem by being the voice of the ecosystem.

Chrome is dedicated to building a better, more open web. We’re focused on making a better browser (on both desktop and mobile) to help users take advantage of all the web has to offer in a safe and secure way.Chrome is available across all major platforms — iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could benefit from the latest innovations in speed, simplicity and security.

Responsibilities

• Act as a trusted advisor to the world's most influential businesses, guiding their engineering and product leaders as they plan their digital strategy, with clear implementation plans as it pertains to the web.
• Identify and define future platform capabilities by independently understanding strategic partner needs, translating them into actionable product proposals, and validating the next generation of web technologies.
• Generate the foundational proof points or activation strategies for GTM that are essential for market assessment, incubation and broad adoption, while focusing on high-leverage ways to achieve these goals.
• Provide a high-fidelity, actionable feedback channel from key partners directly into the product development lifecycle.