FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Provide best-in-class operations service platform for business partners
Roles and Responsibilities:
Assist Channel Heads on implementation and execution of the business plans and initiatives
Strengthening and maintaining a good relationship with respective partners and their key personals to drive and implement new initiatives
Experienced in managing high-net-worth new business and after-sales services.
Drive to provide quality case advisory service to accelerate closing of new business, POS and claims submission
Identify needs of selected business partners/ segments; design and provide customized operations support
Liaise, monitor and enhance service quality of AWSC(Wealth Select Centre) and other partner operations enquiry platform to fit the needs of business partners
Drive implementation and communication of operations guidelines for business partners to ensure regulatory and inhouse operations compliance
Identify improvement areas and drive implementation to ease operations processes for business partners
Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements
Take up ad hoc projects and assignments
Drive people development and foster performance driven culture
Minimum Job Requirements:
University/College graduate with 10 years’ relevant working experiences with supervisory responsibilities
Strong organizing and management skills
Strong presentation and communication skills
Good written and spoken English and Cantonese
Obtain relevant license if your job involves in regulated activities
Others:
You are required to obtain the Insurance Authority (IA) licenses for Paper 1 and Paper 3, while Paper 5 is preferred.
You are required to obtain relevant license if your job involves in regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
