Job Description

Partner in the Community Pathway Coordinator

Full-time - Mowbray TAS

Max term contract

About us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

About the Role

The Partner in the Community (PITC) Pathway Coordinator provides holistic guidance, support and advice to people living with a disability and their families, assisting them with navigating the National Disability Insurance Scheme (NDIS) as well as connecting them in with other supports that may be available in their community.

Key Duties

· Provide guidance, support and advice to customers and assist them with navigating the National Disability Insurance Scheme (NDIS) Access Pathway and NDIS Participant plans

· Support customers to complete and submit documents that meet requirements for Scheme Access Requests

· Refer individuals to the appropriate Local Area Coordinator (LAC) or Early Childhood (EC) Teams once the necessary documentation has been provided

· Maintain asset maps and ensure community connections are in place for individuals aged 9 years and over

· Build Community Connections Plans as required

· Work collaboratively across the multi-disciplinary EC teams to ensure the entire Early Childhood pathway is managed smoothly for children under 9 years of age

· Utilise the Towards Inclusion Framework (TIF) to build individual and family capacity to clarify their goals, exercise choice and control and to participate in the community

· Ensure the timely provision of information, and linkages to mainstream services for participants and non-participants

· Respond to all incoming calls and general inquiries that come through via the 1800 number and emails sent to the Baptcare team inboxes

· Support customers to complete and submit documents that meet requirements for Scheme Access Requests

· Follow all confidentiality, privacy and conflict of interest policies and procedures

· Consistently work within relevant standards and legislation including but not limited to:

• The NDIS Act 2013 and associated rules
• Children, Youth and Families Act 2005 (Vic)
• Children, Young Persons, and Their Families Act 2009 (Tas)
• Child Safe Standards (Vic, but applicable to Tas)
• Carer Recognition Act 2010 (Cwlth) and 2012 (Vic)
• Children and Young People (Safety) Act 2017 (SA)

· Provide information and support on the NDIS to people with disability, their families, and the community.

· Contribute to a positive team environment within Baptcare

· Undertake other relevant duties as required

Workplace Health & Safety

· Report WHS hazards, injuries, and incidents (including near misses)

· Act responsibly to protect your safety and the safety of others

· Participate in and contribute to WHS improvement activities including inspections, audits, and other review activities

· Ensure tools, equipment, PPE, and clothing are in a safe condition before use and report/fix any defects as appropriate

· Actively participate in rehabilitation and return to work activities following any work-related injury

· Comply with responsibilities under the WHS Management System and any reasonable instructions, including during emergency situations

· Ensure any incidents you encounter are reported, supporting any investigations and the implementation of preventative measures

For You

Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

Further, the successful candidate will receive:

• A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
• Access to confidential counselling and support services.
• Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to Apply

Click 'Apply Now' to submit your application.

• Only short-listed applicants will be contacted.
• Applicants must have the right to work in Australia.
• The successful applicant will be required to undergo a National Criminal History check.
• Must have a Current valid motor vehicle license
• Must have a Current Working with Vulnerable People check or willingness to obtain
• NDIS Worker Screening Check

If you require support with the application process, please contact Georgie at georgie.venizelos@baptistcare.org.au

BaptistCare – Inspired by Jesus to champion care for all.

BaptistCare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.