Job Description

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

As a Partner Development resource, you’ll play a key role in driving the growth and success of our partner ecosystem. You will be responsible for identifying, engaging, onboarding and nurturing strategic partnerships that align with our company goals. Working closely with partner managers, marketing, and product teams, you'll help onboard new partners, support co-marketing efforts, and ensure partner satisfaction. Your ability to build strong relationships, communicate value, and execute joint go-to-market plans will be essential to expanding our market reach and accelerating revenue growth through partners. This will be a global role covering India, UK, EU, MEA and SEA markets.

Key Roles & Responsibilities

• Identify and recruit new partners (via inbound & outbound channels) who meet the defined IPP and align with company goals and market strategy.
• Onboard (qualification, NDA and agreements) and train new partners to ensure successful GTM & integration into our ecosystem.
• Build strong, long-term relationships with partners to drive collaboration and performance.
• Collaborate with internal teams (partner managers, marketing, product) to develop and execute partner strategies.
• Assist in developing co-marketing and joint sales initiatives to increase brand visibility and revenue.
• Act as a point of contact for partner inquiries, resolving issues and escalating as needed.
• Maintain a thorough understanding of industry trends and competitor activities in the partner space.

Requirements

• Experience: 1-4 years in partner development, business development, inside sales in SaaS with a focus on revenue growth.
• Proven success in building and managing partner relationships.
• Strong communication, negotiation, and interpersonal skills.
• Experience with CRM, MR, and PRM tools (e.g., Salesforce, Apollo, PartnerStack, etc.).
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Self-starter with excellent organizational and time management skills.
• MBA/PGDM degree in Business, Marketing, or a related field (preferred).