Job Description
The Partner Coordinator keeps Daxko's partner program running accurately and on time. You'll own the data, reporting, and coordination work that helps the partner team stay organized, make informed decisions, and deliver a good experience to partners and customers. This is a detail-oriented role with real ownership from day one, and a clear view into how partnerships contribute to revenue and growth.
What you'll do
- Track and report on partner performance metrics, including connected accounts, revenue, and growth trends, flagging significant changes for partner team review on a regular cadence
- Calculate and submit accurate per-location and API volume data to the billing team each month to support timely, correct partner invoicing
- Own the onboarding experience for new Daxko Elevate Wellness customers, coordinating follow-up materials, tracking completion, and conducting check-in calls to ensure activation
- Maintain accurate partner records and engagement data in Salesforce, and keep partner agreements organized and accessible in both Salesforce and SharePoint
- Support pipeline tracking and partner outreach coordination in partnership with partner managers
- Assist with partner research and competitive analysis using AI tools and other available resources
- Process quarterly partner payments accurately and on schedule
What you'll bring
- Strong attention to detail, particularly in data entry, calculations, and recurring reporting
- Experience with Salesforce or a comparable CRM for record management and tracking
- Ability to manage multiple ongoing workstreams and hit recurring deadlines without being reminded
- Clear written and verbal communication skills, including comfort coordinating with both internal teams and external customers
- One (1+) or more years in a data, operations, coordination, or customer success role
- Bachelor's degree or equivalent experience in business, analytics, operations, or a related field
Nice to have
- Experience in a customer-facing, onboarding, or partner support role
- Background in fitness, wellness, or SaaS
- Familiarity with partnership programs, channel strategy, or revenue operations
- Experience using AI tools for research, analysis, or content preparation
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members.
Some of our favorites include:
🏢 🏡 Hybrid work model
📆 Leave entitlements
🤕 Recently introduced hospitalization/caregiving leaves
🍼 Paid parental leaves (Maternity, Paternity, & Adoption)
⚕️Group Health Insurance
🚵🏽 Accidental Insurance
💲Tax-saving reimbursements
🤑 Provident Fund (PF)
👖 Casual work environments
🎉 Company Events and Celebrations
🏆 Performance achievement awards
💸 Referral bonus
🚀 Learning & Development opportunities
#LI-Hybrid
