Job Description

Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us. We are looking for a Partner Account Manager who will be responsible for the relationship management of Corporate and Enterprise partner accounts in the USA region while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.  The role will report to the VP, Channels (Americas).The role is based in Mexico City, and it will be working on a Hybrid Model.ResponsibilitiesPartnership DevelopmentBuilding strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needsUsing strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunitiesManaging renewals of annual agreementsPerforming quarterly business reviews both onsite and remotelyDelivering satisfied partner relationships that result in references, case studies, and renewalsConducting regularly scheduled partner check-in calls to determine how to maximize client satisfactionPartner SalesLead generation processLead the qualification process with the partnerSales strategy discussionMeeting confirmation and participation with a clientTight collaboration with the sales team for the fastest progressPartner AcquisitionDeep search in social media and identify/contact potential partners for new business opportunitiesAcquire new target partners and supervise the onboarding provision RequirmentsMinimum 5-7+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievementExperience in managing partners' accountsExcellent interpersonal skills and an ability to build strong relationships with partners strong personal network within the regionDriven, highly motivated, and passionate about salesProfessional sales training would be an advantage but not essentialFluent in English — both verbal and writtenUnderstanding of CRM and BPM applications, experience in executing business solutionsProficient in Microsoft Office Suite, particularly in Excel & PowerPointInterpersonal skillsStrong analytical and problem-solving skillsExceptional organizational and communication skills — both verbal and writtenComfort working in a fast-paced, ever-changing environmentSuccessful multi-tasker with the ability to act autonomouslyAbility to identify and focus on their highest-revenue potential partnersUnderstand key industry trends and dynamicsAble to build and maintain lasting relationships with partnersStrategic thinkingSelf-motivated, with high energy and an  engaging level of enthusiasmHigh level of integrity and work ethicResult-driven What To Expect From UsThe award-winning product (a Leader in Gartner Quadrants) to be proud ofA remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwideCulture of genuine care, ownership, dedication, and high standards (learn more here)A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our partiesCaring for your health: Creatio offers several options for medical insurance together with our medical partnerCreatio offers all team members competitive payPaid leave options for life-qualifying events, sicknesses, etc