Job Description

Participation Support Officer

Golf in Australia is growing - and so are we.

At Golf Australia, our purpose is simple: more people playing more golf.

We believe that all golf is golf, and all of us can be golfers. Whether you're swinging a club at a driving range, playing nine holes with friends, putting at mini golf with family, or dreaming of the Australian Open. We're here to make sure golf is fun, welcoming, and accessible for all; and that starts with how we show up as a team.

We’re proud to be part of golf in Australia through its transformation, in a time of unprecedented growth, innovation, and opportunity. As our game evolves, so too does our workplace. Through it all, our values shape how we show up, collaborate, and lead:

• We Welcome Everyone - Inclusion is at the heart of who we are. We're creating a workplace where people from all backgrounds feel they truly belong.
• We Are Connected - We work as one team, supporting each other across clubs, communities, and partners to grow the game, and each other.
• We Are Courageous - We're not afraid to do things differently. We challenge the status quo, embrace change, and reimagine what's possible.
• We Bring Our Best - Whether we're delivering a major championship or helping a local club thrive, we bring care, pride, and purpose to everything we do.

We work alongside key industry partners like the PGA of Australia and the WPGA Tour of Australasia to support player pathways, from local clubs through to elite competition. We champion places to play, events at every level, and a high-performance program that helps emerging talent thrive.

At every step, we're driven by the belief that golf is a sport for life and there's a place in it for everyone.

About the Role

Cheltenham (Victoria) | Full Time | 6 Month Fixed Term Contract

This is a fantastic entry-level opportunity for someone looking to kick-start their career in sport. We're looking for a positive and organised Participation Support Officer to join our team and help us deliver welcoming experiences that get more people playing more golf.

You'll be the bridge between people and our purpose, providing hands-on operational and administrative support to the Victorian Participation Team and the TeeMates program. You'll learn on the job, be supported by a collaborative team, and play a real part in growing the game.

Your impact will include:

• Coordinating and supporting TeeMates events, ensuring members have a seamless and welcoming experience
• Packing and shipping membership gifts with care and accuracy
• Processing handicaps through GA Connect for TeeMates Plus Members
• Helping out at Victorian participation activations (e.g., Vic Open) and Sporting Schools programs
• Keeping events and membership information updated and readily available for the team

You'll bring:

• A positive, can-do attitude and willingness to learn
• Good organisational skills and attention to detail
• A friendly, approachable manner and the ability to work well with others
• Clear communication skills
• An interest in sport and an appreciation for golf (you don't need to be a golfer!)
• Comfort with basic administration tasks and technology

No extensive experience is required. If you're motivated, eager to contribute, and excited about working in sport, we'd love to hear from you.

Why You'll Love Working With Us

At Golf Australia, we know people do their best work when they feel supported - in work and in life. Here are just a few of the ways we bring that to life:

• Flexible Working - We offer hybrid work and flexible hours, we'll work with you to find the balance that fits.
• Family-Friendly - With generous paid parental leave for all carers, we understand family always comes first.
• Wellbeing Focused - Our partnership with Acacia supports your mental, physical, and emotional wellbeing; plus in some of our offices you can access elite gym facilities.
• Opportunities to Grow - From formal and on-the-job learning, we're all about growing together.
• Extra Perks - Enjoy free onsite parking, access to exclusive golf events, and partner discounts - all part of helping you bring your best, every day.

Still reading? We hope so.

Golf, like many sports, hasn't always felt like a space where everyone sees themselves, and we know that women and other underrepresented groups often hesitate to apply unless they meet every single requirement. But at Golf Australia, we're committed to changing that.

At Golf Australia, our belief is simple: "All golf is golf, and all of us can be golfers." That philosophy extends to our team too. We're building an organisation where diverse voices, backgrounds and perspectives are truly welcomed and where people can bring their whole selves to the work we do.

That commitment to inclusion also means creating safe, respectful and supportive spaces. We are dedicated to providing a safe environment for all employees and participants - including children and young people - and we expect everyone involved in delivering golf in Australia to understand their responsibilities when it comes to child safety.

So, if this role excites you, and you feel you could contribute even if you don't tick every box, we'd love to hear from you. Let's have a conversation. You might be just what we're looking for.

How to Apply: Please submit a copy of your CV and a Cover Letter via Seek, by COB 4th September 2026.