We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role Purpose
To support staff in delivering high-quality learning experiences for young learners (ages 3–17) while ensuring a safe, secure environment across our Teaching Centre and partner schools. The role also upholds and reinforces Child Protection policies, ensuring they are consistently followed by staff and customers.
Main Accountabilities:
To support the British Council Child Protection Strategy by actively supervising young learners across British Council and partner school premises before, during, and after classes. This includes managing arrival and departure processes, assisting with parent duty, monitoring attendance, and supervising break times, lunch periods, and class transitions to ensure a safe, orderly environment. The role also involves ensuring young learners, parents, and staff adhere to British Council roles, responsibilities, and site rules, including preventing access to restricted areas and maintaining positive behaviour at all times.
The role requires close collaboration with teaching and management teams, including reporting classroom or welfare concerns, supporting students who are unwell, and communicating with Senior Teachers, ATCMs, and duty staff as needed. A strong commitment to safeguarding is essential, with strict adherence to Child Protection policies and procedures in all interactions and situations.
In addition, the role supports the smooth running of operations by assisting with the setup and pack-down of partner school sites, contributing to administrative tasks when required, and providing support during classroom activities where needed.
Qualifications & Skills
Essential
Desirable
Important Information
The position requires availability during non-standard working hours, including evenings, Saturdays, and school holiday periods. The standard working pattern is Wednesdays and Saturdays:
Wednesdays: 08:00–17:00 or 13:00–20:00 (depending on centre schedule)
Saturdays: 08:00–17:00
A detailed schedule will be provided for each assigned centre.
This role is only open for candidates who have the legal right to live and work and are currently based in the job location.
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
For more information, please visit: http://www.britishcouncil.org
