Job Description

About Us

The Part-Time Teller position serves as the bank’s primary face-to-face representative for most customers. The main focus of this position will be assisting customers by processing deposits, withdrawals, payments, transfers, and fielding various other customer inquiries.

Key Responsibilities

• Provide full-service teller transaction processing in ordinance with company policy and standards.
• Adhere to bank policies, procedures and regulations, including the customer identification program, Reg CC, and BSA.
• Project excellent customer relations while delivering a positive banking/customer service experience.
• Inform and educate customers on products and services offered by First Southern, which would benefit the customer.
• Maintain product knowledge and expertise on First Southern products and services.
• Field customer service complaints and concerns, seek appropriate assistance, and follow up to ensure a complete and appropriate resolution.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service role.
• Basic knowledge of banking products and services.
• Strong attention to detail and accuracy.
• Ability to adapt to changing technology and procedures.
• Excellent communication and interpersonal skills.
• Ability to maintain a high degree of discretion and confidentiality.

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.