Job Description

About SEV

SEV is the nation’s leading destination for boutique beauty treatments, specializing in laser hair removal and aesthetics. With our growing national presence, we are reshaping the beauty industry and sparking confidence through results-driven treatments rooted in affordability, transparency, and trust.

The Telehealth Nurse Practitioner supports SEV's national clinical operations by conducting remote medical clearance evaluations for aesthetic treatments. This role is responsible for assessing client eligibility, performing Good Faith Evaluations (GFEs), documenting outcomes in accordance with state regulations and SEV clinical protocols, and providing clinical support for clients experiencing adverse events through clinical assessment, guidance, follow-up, and collaboration with Client Relations and field teams to ensure safe, timely, and consistent resolution.

This position plays a key role in ensuring safe, consistent, and scalable medical oversight across SEV locations.

Key Responsibilities

• Conduct telehealth medical clearance evaluations in accordance with SEV protocols and state regulations
• Perform Good Faith Evaluations (GFEs) and assess client eligibility for treatment
• Maintain availability during assigned coverage hours to support clinic operations
• Complete evaluations within required service timeframes
• Document all evaluations accurately and compliantly within SEV systems
• Escalate complex or high-risk cases to clinical leadership when appropriate
• Provide coverage across assigned locations and maintain familiarity with state-specific requirements
• Collaborate with Operations, Clinical, and Compliance teams to support alignment and workflow improvement
• Partner with Client Relations and field leadership to support the clinical management of adverse events, ensuring appropriate medical guidance, consistent communication, thorough documentation, and timely resolution while prioritizing client safety and experience.

Qualifications & Capabilities

• Active Nurse Practitioner licenses in New York and Massachusetts
• Must hold a minimum of four additional state licenses from: AZ, CA, FL, GA, IL, OH, MN, NV, PA, VA and TX.
• Willingness to obtain additional state licenses for all SEV states reimbursed by SEV)
• Minimum of 2 years of clinical experience preferred
• Experience with telehealth, chart review, or medical oversight
• Familiarity with aesthetic or dermatology environments preferred
• Strong clinical judgment and attention to detail
• Ability to work independently in a fast-paced, remote environment
• Strong documentation practices and understanding of compliance standards
• Proficiency with technology and telehealth platforms

Key Performance Indicators (KPIs)

Clinical Compliance

• 100% compliance with state medical clearance regulations
• Accurate and complete clinical documentation for all telehealth evaluations

Operational Timeliness

• Telehealth evaluations completed within defined service timeframes
• Minimal delays impacting clinic treatment schedules

Coverage Reliability

• Consistent availability during scheduled coverage hours
• Reliable support for SEV locations

Clinical Quality

• Clear documentation of client eligibility determinations
• Appropriate escalation of complex or high-risk cases
• Timely clinical response, documentation, and follow-up for adverse event cases, with effective collaboration with Client Relations and Clinical Operations to support positive client outcomes.

By ensuring each client is evaluated safely and compliantly prior to treatment, Telehealth Providers support the operational consistency, regulatory integrity, and client safety standards that enable SEV to scale its national platform responsibly.

Equal Employment Opportunity

SEV Laser provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under local, state, or federal law. This policy applies to all employment actions including recruiting, hiring, promotion, compensation, benefits, and training.