Job Description

Overview

Seeking Part Time Social Services Assistant to join our Sayre Team

Our Part Time opportunities offer:

• Generous time off every year including 14 paid holidays and sick time
• Tax Deferred Annuity (403B)
• Eligibility for Short Term Disability
• Christmas Bonus

SCOPE AND PURPOSE OF POSITION:

The office assistant will provide support with the general operation of the office and the material assistance ministry. This includes all components of social services including food pantry, holiday assistance, and financial assistance.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Implement a Christian philosophy in all work, including the encouragement to present the Gospel of Jesus Christ as a viable, long-term solution for the spiritual, social and physical needs of our clients.
• Provide a consistent professional presence in the reception area by greeting guests warmly in person and by telephone.
• Maintain a tidy front office and waiting area.
• Distribute phone messages as appropriate.
• Keep an inventory of office supplies and restock as needed.
• Collect statistical information from program leaders and enter into THQ system.
• Process employee payroll to Divisional Headquarters.
• Process Camp Long Point camper paperwork.
• Assist with the kettle effort by scheduling volunteers and providing other support as needed.
• Assist with donation pickups as requested.
• Process all applications for financial assistance.
• Assure that all client case files are complete and organized. This includes food pantry applications with the assistance of current volunteers, financial assistance, and Christmas assistance applications
• Responsible for the organization and completion of Christmas assistance applications.
• Drive van to pick up donations should volunteer driver be unavailable.
• Office areas tidy; garbage removed; vacuumed regularly
• Check mailbox outdoors once a day.
• The office assistant is responsible for proper documentation and submission for EFSP reimbursement, attending EFSP meetings, entering monthly statistics into Turbo States, and documentation of United Way funding/assisting with annual application for United Way.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

• Respond to all Material Assistance/Direct Service phone calls, walk-ins and inquiries.
• Provide intake and case work for programs operated through the Material Assistance Program, including but not limited, to the Food Pantry, Rental Assistance, and Utility Assistance.
• Maintain and compile service statistics on all clients.
• Complete food pantry statistics report and submit to Central Pennsylvania Food Bank and Bradford County Commissioner’s office on a monthly basis.
• Attend all Material Assistance staff meetings and in-service training sessions.
• Consult Divisional Director of Social Services and/or Corps Officers to get additional feedback, and approval on assistance with difficult or unusual client situations.
• Follow rules, regulations, and policies of the Department of Social Services and The Salvation Army. This includes, but is not limited to, obtaining a signed client Authorization For Release of Information form prior to entering data in the Service Point system.
• Maintain clear communication with Corps Officer.
• Provide other services as required for the efficient functioning of The Salvation Army.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

· An understanding of and passion for The Salvation Army’s mission and ministry

· Associate’s degree or minimum 1 year related experience

· Strong written and verbal communication skills

· Able to maintain strict confidentiality

· Strong organizational skills

· Proficient in Microsoft Word, PowerPoint, and Excel

· Able to work well with individuals with varying needs

· Have ability to handle difficult situations in a professional manner

· Valid PA Driver’s License required and the ability to obtain and maintain driving privileges per Salvation Army standards

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.