Job Description

GENERAL PURPOSE

Under guidance and direction of the Senior Center Coordinator in accordance with the roles and responsibilities set by Mid-America Regional Council (MARC) and the Division of Aging, performs a variety of responsibilities to support the Belton Senior Center Coordinator.

PRIMARY DUTIES AND RESPONSIBILITIES

The following duties are not intended to serve as a comprehensive list of all duties performed by the individual in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties as assigned.

• Performs a variety of support functions including checking patrons in when they arrive; assists with programs for patrons, such as social recreation activities, arts and crafts, and educational programs.
• Train with the Coordinator to fulfill Senior Center duties in the absence of the Coordinator; act as the Coordinator in the absence of the Coordinator.
• Prepare kitchen and dining room for arrival of patrons; handles food in accordance with safe practices including food temperature taking and food serving.
• Inspect weekly supply inventory and storage for quality, quantity, and accuracy; ensure all supplies are properly stored.
• Cleaning/washing dishes/sweeping and mopping/trash collection/bathroom cleaning.
• Use a city vehicle to transport seniors to and from the Senior Center, as assigned.
• Assist the Coordinator with recruiting and maintaining Senior Center participation; actively market the Senior Center using social media and other resources, as assigned.
• Interact with patrons and answer questions in a courteous, patient, and respectful manner.
• Assist with closing procedures each day.
• Assist the Coordinator with researching, planning, and implementing daily, weekly, and monthly Senior Center activities in adherence to MARC requirements.
• Complete required MARC documentation, as assigned.
• Assist the Coordinator with researching, recruiting, and networking with sponsors for activities, as assigned.
• Attend training and meetings, as required.
• Receive inquiries for information pertaining to the Senior Center, filing, and general office duties.
• Support the relationship between the City of Belton, the Belton Senior Center, and the constituent population by providing excellent customer service; maintain absolute confidentiality of work-related issues, client records, and City information; and perform related duties as required or assigned.
• Ensure job duties are completed in strict adherence with established safe work practices.

MINIMUM QUALIFICATIONS

Required knowledge, skills, and abilities:

• Basic kitchen procedures and basic cleaning.
• Health standards of food safety and kitchen sanitation.
• Program/project management techniques and principles.
• Microsoft Office products.
• Social media and video conferencing (Facebook, Zoom, Teams, etc).
• English usage, spelling, grammar, and punctuation.
• Exceptional customer service, including the ability to maintain a positive, professional demeanor with integrity and dedication to service.
• Provide lead assistance and provide instruction to volunteers.
• Work independently in the absence of direct supervision.
• Conflict resolution and problem solving.
• The ability to multi-task under moderately stressful conditions; must be able to carry out multiple functions simultaneously.
• The ability to work with a diverse and older population of individuals.
• Proficient skill in using the Internet, Word, Excel, Outlook, and other job-specific software; creating and using spreadsheets. Preparing and analyzing data and numerical computations, and comprehensive reports.
• Proficient skill in basic arithmetic, including averages, percentages, and decimals.
• Establishing and maintaining an effective working relationship with staff, management, vendors, sponsors, volunteers, outside agencies, community groups, and the general public.
• Maintaining confidentiality and communicating with tact and diplomacy.
• Assisting with assigned programs and services.
• Responding to inquiries with effective oral and written communication.

Education and Experience:

• High school diploma or GED; prior experience working with the senior community.
• Obtain a valid Food Handlers Card within 30 days of hire.
• Obtain First Aid and CPR certification as soon as practical.
• Training on MARC Aging and Adult Services and HIPPA will be provided.
• Valid driver’s license and clean driving record.

Physical Requirements:

• The Senior Center is open Monday-Friday from 8am-2pm. Part-time hours are flexible and will be set by the Coordinator but may generally be 7:45am-2:15pm Tuesday-Friday. Dependability and consistency in daily work hours is a must. There will be times when the Coordinator is absent. The part-time employee will cover the Center and ensure activities and programs are completed in accordance with MARC requirements.
• Travel may be required to attend training or meetings. This travel is generally in the Kansas City Metro.
• Work is performed in a standard office environment; some work is performed in a kitchen; some work may be performed outside.
• Must work well independently with little supervision.
• Must be able to lift 10-15 pounds
• Must be able to bend, stand, sit, and walk for long periods at a time. Must be able to climb stairs.
• Must be comfortable driving 60 minutes or more at a time, including residential and highway driving.