Job Description

The New World Symphony (NWS) is where the future of orchestral music is envisioned, cultivated and shared. Under the direction of Artistic Director Stéphane Denève, its unique fellowship program trains music school graduates for leadership roles in the field of classical music. Artistic excellence, connection to audiences, engaging communities and entrepreneurial activities are pillars of the experiential curriculum.

As the first point of contact for many visitors, the part-time Security Guard plays a vital role in safeguarding the New World Symphony’s (NWS) world-class facilities. This position ensures a safe, welcoming, and secure environment for our staff, Fellows, and guests by maintaining high-visibility presence, vigilant monitoring, and professional adherence to safety protocols.

DUTIES AND RESPONSIBILITIES

• Proactively monitor CCTV systems and conduct regular rounds to secure all entry points
• Verify identification and manage access for authorized individuals
• Maintain accurate digital/manual logs for guest arrivals, departures, and the distribution of keys or secure keycards
• Receive, inspect, and log all incoming package deliveries and ensure timely notification of recipients
• Occupy assigned stations during performances and special events, providing a calm and professional security presence for high-traffic crowds
• Ensure all fire exits, elevators, and pathways remain clear and compliant with fire marshal regulations and egress procedures
• Act as a first responder to building disturbances, medical emergencies, or security breaches, coordinating with the Director of Security and Safety, Director of Guest Services, and local law enforcement as necessary
• Draft comprehensive and accurate incident reports, capturing detailed chronologies, witness statements, and contact information
• Perform other job-related duties as assigned

Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• Must possess or be willing to obtain a State of Florida Class “D” Security License
• CPR, AED, and first-aid training preferred
• A minimum of one (1) year of related experience
• Experience in a performing arts venue is a plus

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively and interact positively with a variety of personalities with tact, diplomacy, and service-oriented mindset
• Ability to remain composed and focused under pressure or during emergency situations
• Possess excellent skills of observation, awareness and attention to detail

PHYSICAL REQUIREMENTS

• Must be available for weekend shifts, including evening/night hours
• Ability to stand or walk for extended periods and navigate flights of stairs
• Ability to bend, stoop, kneel, and lift/move items weighing up to 50lbs

Additional Information

EEO STATEMENT The New World Symphony is an equal opportunity employer. The New World Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, genetics, disability status or any other characteristic protected by federal, state or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.