Job Description

Do you excel at delivering exceptional customer experiences? Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths! Join our friendly team where you'll be the first and last point of contact for our customers — inspiring every interaction, driving sales, and keeping our premium fleet in perfect shape.

Benefit from flexible working hours and great development opportunities, with a basic salary of £13,250 and an uncapped bonus system with an OTE of between £17,500 to £20,000!

Please note this is a part-time position working 20 hours per week at our brand new Cardiff branch, opening in August 2026.

YOUR ROLE AT SIXT

• You are the first and last point of contact for our customers — friendly, professional, and passionate about sales and service
• You impress with tailored offers and turn every customer interaction into a moment they will remember
• You handle rental agreements and customer enquiries, organised, service-oriented, and always with a smile
• You complete all necessary handover paperwork with the customer to ensure a smooth transition
• You inspect vehicles for damage during collection and return, report any issues, and complete the required documentation
• You confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
• You assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
• You manage vehicle deliveries and collections between branches, ensuring timely service
• You support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS MATTER

• Sales & Service Passion You love sales and are passionate about delivering outstanding customer support
• Experience You have experience in direct customer contact, ideally in service, tourism, or sales
• Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in the busiest of settings
• Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
• Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team
• Flexibility You are open to working on a shift rotation, including weekends and holidays, to cover branch operating hours
• Driving Licence You hold a valid driving licence with a minimum of 12 months driving experience

WHAT WE OFFER

• Competitive Compensation & Financial Security Earn an attractive salary regardless of gender or background, with a 6-month guaranteed bonus and an uncapped bonus system (OTE £20,000–£25,000). Secure your future with enrolment in SIXT's pension scheme
• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays (pro rata)
• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
• Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!