Job Description

Essential Job Duties:

• Welcome guests with friendly, helpful customer service and provide general information upon entry. Ensure maximum gate coverage whenever guests are on property.
• Monitor and maintain control at the entrance to deter and prevent unsafe or inappropriate behavior on Ridgecrest property.
• Assist with crowd and traffic control during peak times, events, or emergencies.
• Conduct routine safety patrols by vehicle and on foot, both on and off campus.
• Follow established procedures for gate operations, resetting circuit breakers, patrolling the cemetery, and responding to fire alarms.
• Administer basic first aid as needed and respond to guest incidents by investigating and documenting accidents.
• In the event of a vehicle accident involving a guest, report details to the Highway Patrol in accordance with protocol.
• Ensure buildings are secured by performing scheduled lock and unlock procedures.
• Completes other duties as assigned

Requirements

Basic Qualifications:

• High School Graduate
• Must be first aid/CPR certified and Blood borne trained
• Must possess a valid driver’s license
• Knowledgeable in areas of fire codes, safety, OSHA regulations
• Able to perform under high levels of stress
• Clear and professional written and verbal communication skills, essential for interacting with guests, staff, and emergency personnel
• Strong customer service and public relations skills, with a focus on creating a welcoming and safe environment for conference attendees
• Basic computer proficiency for reporting, communication, and accessing scheduling or incident management systems
• Excellent organizational skills to manage multiple responsibilities such as gate operations, patrols, and response protocols effectively

Physical Requirements:

• Must be able to stand and walk for extended periods of time, as the role involves moving throughout the facility and performing hands-on tasks.
• Must be able to work long hours, including standing, walking, and performing physical tasks continuously throughout the shift.
• Must be comfortable working in various environmental conditions, including indoor and outdoor settings, and under varying temperatures and weather conditions

Hours

• Schedule will vary based on business needs and may include day, evening, or overnight shifts, along with weekends and holidays. This is a part-time position with a flexible schedule.