Retail Train Conductor (Part-Time)

LOCATION:

Short Pump Town Center – Richmond, VA

PAY:

$16.00/hour

POSITION TYPE:

Part-Time

SCHEDULE:

11:00AM – 7:00PM

We are hiring a Retail Train Conductor to provide quality customer service and help create a welcoming experience for customers, patrons, employees, and vendors. This role requires professionalism, strong communication skills, safety awareness, and the ability to follow assigned post orders and daily operating needs.

BENEFITS:

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Customer Service

• Provide quality service and positive interactions with customers, patrons, employees, and vendors
• Greet visitors, vendors, and employees while maintaining a professional and welcoming presence
• Assist customers with questions, directions, and other approved duties as needed
• Maintain a professional image and uphold the standard that Customer Service is Every Employee's Job

Train & Guest Operations

• Follow assigned post orders and daily operating needs
• Assist with guest services and other assigned functions as directed by site management
• Understand post order updates, revisions, and the appropriate chain of command
• Perform additional customer-service duties as approved by the Security Manager or requested by the customer

Safety & Emergency Response

• Remain diligent and alert to safety concerns throughout the shift
• Maintain working knowledge of emergency policies, procedures, and regulations
• Respond promptly to emergency alarms or calls for assistance
• Determine the appropriate course of action, notify the proper authorities, and assist as needed

QUALIFICATIONS:

Required

• High school diploma or equivalent (GED)
• Must be 18 years of age or older
• Strong customer service and communication skills
• Ability to follow directions, work cooperatively with others, and adapt to changing needs
• Clear and effective verbal and written communication skills
• Must present a professional appearance and demeanor
• Must be willing to complete background and drug screening where required; any offer of employment is conditioned upon successful completion of required screening

Skills & Attributes

• Customer-focused and approachable
• Dependable and team-oriented
• Safety-conscious and attentive
• Able to respond calmly and appropriately in emergency situations
• Willing to learn and follow post orders, procedures, and daily site needs

Physical Requirements

• Ability to see, hear, speak, and write clearly to communicate with employees and customers
• Ability to push, pull, carry, or lift up to 25 pounds when required
• Ability to climb stairs and to sit, twist, turn, and bend as needed to perform assigned duties
• Ability to stand for extended periods of time

ADDITIONAL INFORMATION:

Duties may vary based on site needs and may be expanded or modified as necessary. This description is intended to provide a general overview of the position and is not all-inclusive. Andy Frain Services reserves the right to modify, supplement, delete, or add duties and responsibilities as business needs require.

QUALIFICATIONS: