Job Description

Job Location: Milwaukee Public Museum - Milwaukee, WI 53233
Position Type: Part Time
Salary Range: $15.00 Hourly

MPM is hiring one (1) Part-Time Retail and Theater Representative. The Representative will split time in the Museum Shop, Haymarket Candy Store, and Dome Theater & Planetarium, ensuring a consistently high-quality experience for all guests throughout the museum.
The position is15-20 hours a week but can vary within a work week based on scheduling needs. It includes days, evenings, weekends and holidays. Interested applicants must be available to cover at least one shift per weekend and have the flexibility for occasional evening events. Schedules are available 4 weeks in advance and this position participates in an incentive sales program.
In this role you will:
- Actively engage in discussions of products with guests.
- Promote MPM events, concessions sales, and shopping.
- Use the Retail POS systems, including opening and closing registers, handling exchanges and returns, ensuring a balanced cash drawer, and reconciling end of day reports.
- Organize, stock, and clean displays regularly without direction
- Open and close the theater concession stand, including making popcorn, restocking, cleaning, and filing end of day reports.
- Be the first point of contact at the theater; welcoming guests, monitoring traffic flow, verifying theater tickets, and assisting guests to their seats as needed.
- Provide support to theater staff by occasionally starting and ending Planetarium Programs and Giant Films, making pre-show and post-show announcements, monitoring the shows for sound and video issues, and reporting concerns immediately to management.
You will be successful in this position if you:
- Clearly and effectively communicate information to a variety of audiences.
- Are attentive to your surroundings and enjoy problem-solving.
- Take pride in creating attractive displays in line with events, including organizing, cleaning, and stocking.
- Are personable and customer service oriented.
- Possess prior experience providing customer service and cash handling.
- Have a high school diploma or equivalent education.

Qualifications That Are Preferred but Not Required:
- Previous opening/closing experience in a retail environment.
Benefits:
- Dental and Vision Insurance
- Paid Time Off Package
- 401(k) Retirement Plan with Employer Match
- Free Museum Membership
- Museum Shop, Food, & Beverage Discounts
- Parking Subsidy/Discounted Bus Pass
The Milwaukee Public Museum (MPM)is a natural and human history museum located in downtown Milwaukee, Wisconsin. The museum is among the oldest in the United States, with a history dating back to the 1850’s. We offer great career opportunities for people with all levels of training, experience, and education. We are a composition of diverse and talented staff working together as a team to offer our visitors the best possible immersive experience in learning and enjoyment.
A career with the Milwaukee Public Museum allows you to connect your skills and abilities in a rewarding position with a non-profit organization doing good work in our community. MPM provides an unlimited opportunity to gain knowledge about our world, as you connect with visitors, donors, innovative staff members, curious students, interns and volunteers in your day-to-day-work. See what MPM has to offer!
The Milwaukee Public Museum is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.