Eventus WholeHealth delivers an integrated model of care to adults who reside in a variety of settings including but not limited to skilled nursing facilities, assisted living facilities, and independent living facilities. These services are provided through a network of Eventus WholeHealth providers who include Physicians, Nurse Practitioners, Physician Assistants, Medical Assistants, and in-house Support Staff.   Teletriage provides telehealth and triage coverage for facilities across 5 states. Eventus WholeHealth Teletriage providers deliver medical services to patients at assigned contract sites according to site-specific protocols. Teletriage providers also render medical consultations with family, facility staff and specialty providers when necessary. Medical services are provided via telehealth, by phone, and by 2-way messaging.

Shift: Hours: 10a-2p M-F 20 hours/week

NC License Needed.

Essential Duties and Responsibilities

• Provide primary-care and acute psychiatry services in accordance with Eventus site-specific protocols and consistent with the standard of care for the specialty of family medicine, geriatric medicine, and/or internal medicine. Perform other duties and activities as appropriate and/or assigned by Eventus Management as pertains to providing quality or timely medical care and or administrative responsibilities. Manage facility and other partners relationships, organization, patient consents, CCM and billing.
• Utilize clinical judgment and critical thinking to appropriately triage needs and provide guidance, treatments, and care to residents of Eventus facilities. Manage multiple messages and prioritize based on acuity.
• Provide triage services per established protocol policy. Confirm treatment and telehealth consents are signed prior to telehealth visit. Follow Eventus telehealth visit etiquette protocols. Include family members in the visit, as appropriate. Be familiar with telemedicine equipment, delivery platform and software. Providers are to complete documentation and sign all orders specific for the telehealth visit immediately after completing the visit. All narcotic prescriptions are to be managed per Eventus RX Policy. Notify patient’s regular provider of visit and triage treatment plan. Providers are expected to adhere to the newest agreed upon triage schedule.
• Establish and maintain open and positive communications with facility staff and administration. Provide verbal and/or written instruction or feedback regarding medications and other pertinent caregiver information. Give time for questions to be asked by patient, family, or staff members. Establish when the patient should be seen next. All required data to be collected and documented same day.
• Be knowledgeable of and adhere to Eventus standards, policies, and procedures. Be aware of and adhere to all legal and regulatory agencies' rules, guidelines, and professional ethical standards. Comply with all regulatory agencies governing health care delivery.
• Always conduct self in a professional manner, this includes avoiding gossip, avoiding negative comments about other staff or competitors, maintaining appropriate interpersonal boundaries, and avoiding dual relationships (this includes refraining from offering medical or psychotherapy services to facility staff or family members, avoiding accepting gifts from patients, etc.), and observing appropriate professional attire when on call.
• Perform other duties and activities as appropriate and/or assigned by Eventus Management.
• Always maintain patient confidentiality including appropriate use of cell phone, emails text messaging, patient charts and EMR. Agrees to abide by and be knowledgeable of HIPAA rules and regulations
• Maintain multiple practice licenses and comply with each state’s practice regulations, as requested by Eventus.
• Full attention is required for the entire shift. This is not an on-call position.

Knowledge:

• Knowledge of theory, practice, and regulations to give and evaluate patient care.
• Knowledge of rules and regulations of bodies governing health care.
• Knowledge of Eventus WholeHealth policies and procedures.
• Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.

Skills Required:

• Skill in gathering and analyzing physiological, socioeconomic, and emotional patient data.
• Skill in accurately evaluating patient problems and providing appropriate advice, intervention, or referral.
• Skill in documenting clinical services
• Skill in using computer technology
• Skill in exercising a high degree of self-direction, judgment, and discretion.

Abilities:

• Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff, and the public.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to work collaboratively with all members of the health care team.
• Ability to make responsible decisions within the scope of the provider’s license
• Ability to evaluate and make recommendations for continuous quality improvement.
• Ability to handle confidential and sensitive information.
• Ability to work long periods in front of computer.

Physical/Mental Demands:

• Sedentary physical demands. Ability to lift equipment and small items which is generally not more than 10 pounds needed. Flexibility of schedule at times may be required. Work may be busy and demand multi-tasking, requires full attention at computer for entire scheduled shift.

Qualifications/Education:

• Master’s degree in Nursing from an accredited educational institution and a current and valid license to practice advanced practice nursing issued by the state where you are providing teletriage. All certifications necessary to perform one’s responsibilities must be current and valid. Specialization in geriatric, family, or internal medicine desired. ALF or SNF experience desired. Licensed in NC to start, state licenses required within 4 weeks of hire.

OR

• Have graduated from a physician assistant educational program that is accredited by a National Commission on Accreditation of Allied Education Programs.
• Have passed the national certification examination of the National Commission on Accreditation of Certification of Physician Assistants.
• Licensed in NC. State license required within 4 weeks of hire.
• Specialization in geriatric, family, or internal medicine desired. ALF or SNF experience desired.

About Eventus WholeHealth:

Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly-trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com