Job Description

Department:

Engineering

FLSA Status:

Nonexempt

Hiring Salary:

$19.56-$23.48

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?

What we’re looking for: A motivated and collaborative individual to join the Transportation & Construction Services Department. You will continue to successfully serve the current and future needs of the New Braunfels community. Under general supervision, this position validates and processes permit applications and related documents; provides information and customer assistance and explains City codes and policies.

Benefits & Total Rewards:

Our City team members are our most valuable asset! We offer Total Rewards when you join our team.2:1 match on retirement contribution

• Vacation accrual starts at date of hire – up to 89 hours annually your first year
• Get paid to stay – longevity pay on top of your regular pay after one full year
• Tuition reimbursement program
• Keep learning – professional and personal development training available

The responsibilities you’ll be trusted with:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides Department information and customer service; answers questions as first point of contact for customers; answers questions within scope of authority and training.
• Reviews and accepts permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review.
• Collects fees and issues receipts; balances and reconciles receipts to monies collected at the end of each day.
• Responds to questions and permit readiness, project fees and other issues; explains policies, code standards.
• Maintains permit log, files and records management program; maintains records and files associated with plan review process, problems and permits, prepares periodic reports and conducts surveys as required.
• Responds to requests for information; provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements.
• Processes contractor and sub-contractor permit applications and registration.
• Schedules pre-development and comment review meetings.
• Researches and provides data on permit and plan improvements and related subjects.
• Provides administrative support services as needed.
• Performs other duties as assigned or required.

Your areas of knowledge and expertise that matter most for this role:

Education and Experience:

• High School diploma or GED equivalent; AND one (1) year of experience in technical support functions, preferably in a government environment; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

• Must possess a valid Texas Driver’s License.

Required Knowledge of:

• City organization, operations, policies and procedures.
• Reading plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
• Principles of record keeping and records management.
• General purposes and techniques of inspection and plan review.
• Municipal codes and ordinances.

Required Skill in:

• Reading construction plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
• Reading, understanding and applying standards and procedures, applicable State and Federal rules and regulations, and City policies and procedures.
• Read drawings, plans and specifications.
• Applying department standards and City policies.
• Establishing and maintaining cooperative working relationships with employees and the public.
• Operating a personal computer utilizing a variety of business software.
• Effective communication, both oral and written.
• Municipal code interpretation

Your work environment:

• Work is performed in a standard office environment; outdoors in all weather conditions; is subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.
• May be required to work immediately before, during or after an emergency or disaster.
• NOTE: This position is designated safety and/or security sensitive.

The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.