Job Description

ABOUT US

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a part-time Registered Massage Therapist. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

YOUR DAY TO DAY

Provide outstanding massage therapy to all clients and ensure a smooth daily operation. Deliver professional services that meet the provincial health and safety, CMTO and hotel standards.

DUTIES AND RESPONSIBILITIES

• Complete all Spa duties and maintain the cleanliness of the treatment rooms, as well as assisting with common areas, and all areas related to the Health Club/Spa throughout downtime during your shift.
• Greet and treat guests in a professional and friendly manner. Follow established rules of engagement, e.g., treat each client as if they are the only person in the room giving them full attention, address each person by name, etc.). Ensure all applicable forms are reviewed and completed by the guest.
• At the beginning of each shift, check all supplies to ensure adequate stock; replenish from the stock room as necessary.
• Confirm and perform services in accordance to set standards.
• Maintain accurate filing; inventory; prepare receipts, establish clientele and make recommendations to guest regarding services and home care.
• Assist with orientation and training of new colleagues.
• Attend staff meetings and training as required.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent. CMTO RMT Standard - RMT from a credited school. Must be registered in Ontario. Two to four years’ experience or an equivalent combination. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up and moving about the facility
• Carrying or lifting items weighing up to 25 pounds
• Handling objects, products and equipment

OTHER

• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

WHAT WE OFFER

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes. Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.

Hourly Rate: $17.72