Job Description

STATEMENT OF POSITION:

The Recovery Support Specialist is a peer with lived experience and provides outreach and support to clients in any one of HopeLinks' three (3) Psychosocial Day Programs (Recovery Academy, Stepping Stones, CRSP) and facilitates skill-teaching groups. This position also provides information on the recovery process and will promote opportunities to enhance the ability of clients served to move into recovery.

PRIMARY DUTIES:

• Provides outreach phone calls to active/inactive clients.
• Documents outreach contacts in client electronic heath record within the same business day the contact is made
• Completes Orientation Checklist on newly admitted clients in the electronic health record.
• Facilitates a minimum of 8 groups per week worked utilizing established curriculum and materials
• Provides feedback to supervisor on course curricula and materials.
• Updates program team on changes in level of functioning for clients served.
• Communicates to clinical staff the need for crisis intervention for clients served.
• Provides assistance in transportation education.
• Provides education on the recovery process based on personal experience and program material.
• Demonstrates flexibility in performance of duties as needed.
• Participates in activities to promote professional growth.
• Represents staff in agency and/or community-based workgroups to enhance services provided within, and related to, program services for target population, as needed.

ESSENTIAL COMPETENCIES:

• Adaptability to changes in environment and situations
• Strong and effective communication skills and accepts criticism and feedback
• Dependability by following instructions, responds to management direction and keeps commitments
• Meets attendance punctuality guidelines
• Maintains emotional self-awareness and manages relationships positively
• Focuses on solving conflict, not blaming and building interpersonal relationships
• Contributes to building a positive team spirit and exhibits objectivity and openness to others views

QUALIFICATIONS:

• High school diploma or GED.
• Peer Recovery Specialist (PRS) Certification (preferred)
• High degree of empathy toward the clients we serve.
• Excellent public speaking skills including the ability to facilitate groups
• Strong computer skills relevant to this position
• Must be a Peer which is a person who has personal lived experience and has used mental health services (past or present)