Job Description

Job Title: Part-time Proctor

Department: Testing Services

Salary Range: $15.00 per hour

FLSA: Non-Exempt

Immediate Supervisor: Coordinator of Testing Services

Schedule Details: Part-time (not to exceed 19.5 hours per week)/Cannot be a current OTC student

The Part-time Proctor assists full-time staff in ensuring the integrity of all exam processes in Testing Services, including adherence to NCTA and individual testing platform standards. The position interacts primarily with test takers. The Proctor provides assistance in the daily general operations of the Testing Services department as needed.

Essential Job Duties

• Work with full-time Testing Services staff to ensure the integrity of all exam processes in Testing Services. This includes strict attention to exam security, client check in protocols, exam proctoring requirements, and appropriate exam delivery for all testing platforms.
• Obtain and maintain the required certifications for the testing platforms.
• Conduct themselves in a professional manner and in accordance with Ozarks Tech policies, NCTA and all testing platform standards, and Testing Services proctor expectations, as detailed in the Testing Services proctor expectation handbook.
• Act to establish and maintain a low-stress environment that promotes test taker’s confidence and success.
• Exhibit exemplary attendance and punctuality.
• Ability to maintain a whisper-level presence and maintain confidentiality during exam administration to reduce disruptions.
• Demonstrate skill in rapidly shifting tasks and managing multiple responsibilities with minimal distraction.
• Perform other duties as assigned.

Required Knowledge, Skills & Abilities

• Experience troubleshooting and/or resolving basic hardware and software issues.
• Demonstrated ability to work in an environment that requires attention to detail and/or compliance with strict standards.
• Demonstrated ability to accomplish tasks by following written instructions with minimal supervision.
• Ability to work well with others.
• Strong oral and written communication skills.
• Ability to use information technology for professional productivity (such as Microsoft Office Suite).

Preferred Knowledge Skills & Abilities

• Previous customer service experience.
• Experience with testing or in a testing center.
• Experience working within an academic and/or collegiate setting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.