Job Description

Benefits:

• Free uniforms
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

PostNet Houston, TX – FM 1960 and Aldine Westfield Area

Pay: $15.00 to $18.00 per hour

Job Type: Part-Time

Hours: Approximately 20 to 25 hours per week

About the Position

PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Houston location near FM 1960 and Aldine Westfield Road.

This is a hands-on position where no two days are the same. You'll assist customers at the counter, process shipments, produce print orders, and receive and sort mail and packages for our private mailbox customers.

Most weekday shifts are 12:00 PM to 6:00 PM. Saturday availability from 9:00 AM to 2:00 PM is preferred but not required.

We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping or print experience is helpful but not required. We provide training on our systems, equipment, and services.

What You Will Do

• Greet customers and provide friendly, professional service
• Process shipments using UPS, FedEx, USPS, and DHL
• Help customers select shipping options based on cost, speed, and service needs
• Package customer items for safe shipment
• Produce customer print orders accurately and on time
• Operate digital printing, copying, scanning, and finishing equipment
• Review customer files and perform basic file preparation for printing
• Assist with cutting, binding, laminating, and other print finishing
• Provide quotes and recommend appropriate print and shipping solutions
• Receive, sort, and distribute incoming mail and packages
• Maintain accurate private mailbox and package records
• Assist mailbox customers with mail and package pickups
• Accept prepaid package drop-offs
• Process customer transactions and payments
• Answer phones and respond to customer questions
• Maintain a clean, organized, and professional work environment

What We Are Looking For

• Strong customer service and communication skills
• Friendly, positive, and professional attitude
• Dependable and punctual
• Strong attention to detail and accuracy
• Comfortable using computers and learning new software
• Ability to stay organized and handle multiple responsibilities
• Comfortable recommending products and services based on customer needs
• Ability to work independently and as part of a team
• Willingness to learn print production, shipping, and mailbox services
• Ability to stand for extended periods and lift packages up to 50 pounds
• High school diploma or equivalent

Preferred Experience

Previous experience in one or more of the following is helpful:

• Retail or customer service
• Digital printing or copy center production
• Shipping or packaging
• Sales
• Mail handling or mailbox services
• Print finishing such as cutting, binding, or laminating
• UPS, FedEx, USPS, or DHL systems
• Adobe Acrobat, Photoshop, Illustrator, or InDesign

Print or Adobe experience is a plus but not required. We are ready to train the right candidate.

Schedule

• Approximately 20 to 25 hours per week
• Weekday shifts primarily 12:00 PM to 6:00 PM
• Saturday hours are 9:00 AM to 2:00 PM
• Saturday availability is preferred but not required
• Additional hours may occasionally be available

Compensation

$15.00 to $18.00 per hour based on experience and qualifications.

Candidates with prior experience in print production, Adobe, shipping, retail, or related customer service may qualify for a higher starting rate.

Why Join PostNet

At PostNet, you'll gain hands-on experience in customer service, shipping, print production, mail management, and working with individuals and local businesses.

We provide training and are looking for someone who takes pride in their work, enjoys helping customers, wants to learn new skills, and can become a dependable member of our team.

If you enjoy working with people, staying active, and having a variety of responsibilities throughout your day, we'd like to hear from you. Apply today to join our PostNet Houston team.

Compensation: $15.00 - $18.00 per hour

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.