Job Description

The purpose of the Prepared Foods Team Member I is to assist leaders in the Prepared Foods Department in creating a great customer experience through food production, stocking, customer services and store maintenance. To ensure a clean, growing, and well-maintained department with exceptional quality. Assist in production, pack out and providing an irresistible store experience for customers.

Essential Responsibilities and Functions

· Provide and model exemplary service to customers and co-workers using established customer service standards

· Provide product information and educational materials to customer, answer questions

· Model our Culture Values , policies and procedures, promote team building

· Treat all co-workers with consistency and fairness

· Ensure that communications are clear, direct, and respectful

· Continuously research, develop and make improvements in efficiency, accuracy, service, quality and safety

· Effectively influence staff to ensure proper training of newly hired and newly assigned team members to execute desired results

· Assist in operational cross training and product knowledge training

· Safely perform all activities related to food production using established procedures and safety

· Maintain safe, clean, organized workspace, storage areas, equipment and tools

· Ensure all product is accurately signed according to current standards at all times

· Ensure prepared foods meet recipe standards of quality, consistency, look and taste

· Adhere to all safety rules. Must use all safety devices/ tools to ensure safe operation

· Ensure work area is kept clean and organized at all times

· Follow food recipes as written

· Packout, label and stock product to standard

· Use food safety practices and product rotation to attain good shelf life and safe product for customers

· Prevent, monitor, remove and communicate shrink to shift leaders using established shrink procedures

· Ensure accurate and up to date production, shrink, and temperature records as directed.

· Ensure all food stations are clean, stocked, full fresh and delicious at all times

· Execute assigned merchandising plans. Plan and participate in resets as needed

· Attend and participate in scheduled team meetings

· Participate in periodic department inventories

· Note and communicate equipment and tool malfunctions

· Package, weigh, and price product according to specifications

· Execute approved safety and sanitation programs in the department, including equipment cleaning schedule

· Perform all maintenance and other tasks as assigned

· Participate in daily faceoff of retail shelves

· Perform other tasks as assigned by MOD, Kitchen Supervisor and or Department Manager

Work Environment

· Fast paced, high demand retail floor and production kitchen

· Frequent exposure to cold, hot, wet or humid conditions (walk-in freezer/cooler, cold/hot climate, hot kitchen)

· Potential fumes, airborne particles, hazardous materials ranging from natural to chemical (store products, cleaning products, scents from working in a public setting)

· Potential handling of fresh foods including meats and seafood

· Handling objects that have been handled by the public

· Regular work standing or walking on cement floors

· Moderate to loud noise conditions

· Potential work near moving mechanical parts (loading dock equipment, kitchen equipment)

· Regular use of sharp cutting instruments

Requirements

Physical Job Requirements

· Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously

· Ability to lift and carry up to 50 pounds throughout the work day

· Ability to stand for long lengths of time, walk, bend, stoop, squat, kneel, reach and climb stairs or ladders throughout the work day

· Ability to clearly and effectively communicate with customers and co-workers

· Sufficient finger and hand dexterity to grasp and hold items of different sizes

· Vision ability – close, distance, peripheral vision and depth perception

Qualifications

· Familiarity with natural foods, vegan and vegetarian cuisine as well as organic vs commercial growing practices

· Available to work weekends, holidays, mornings and nights

· Regular, predicable attendance

· Projects an outgoing, friendly personality

· Demonstrated objectivity, neutrality and calmness under pressure

· Ability to follow established systems, procedures and policies with great attention to detail

· Consistent follow-through on commitments and deadlines

· Ability to read and comprehend instructions

· Ability to handle multiple demands, prioritize tasks and stay organized

· Flexible and adaptable to changing conditions and job requirements

Skills

· Ability to read and follow a recipe

· Ability to Operate kitchen equipment (i.e. mixers, commercial ovens, dishwasher)

· Excellent verbal and written communication

· Excellent problem solving and multitasking skills

Preferred Experience

Min. 1 year kitchen experience preferred