Job Description

More Time. More Care. Patient First.

At George & Matilda Eyecare, we believe great eyecare starts with putting our Patients First. That's why we empower our teams to deliver More Time, More Care, ensuring every patient receives personalised care and eyewear solutions tailored to their individual needs.

We're looking for a friendly, customer-focused Part-Time Optical Dispenser/Assistant who enjoys helping people, loves delivering exceptional service, and thrives in a supportive team environment.

Why Cairns?

Imagine finishing work and being minutes from tropical beaches, the Great Barrier Reef, and the Daintree Rainforest. With year-round sunshine, a relaxed lifestyle, and a welcoming community, Cairns offers the perfect balance of career opportunity and lifestyle. It's a place where you can build meaningful relationships with patients while enjoying one of Australia's most sought-after destinations.

Benefits & Perks

At George & Matilda Eyecare, we're committed to creating a supportive workplace where our people can thrive.

We Offer:

• Attractive hourly rate
• Flexible working arrangements
• Part-time role, approximately 15 hours per week across 3 days
• On-the-job training with an experienced and supportive manager
• Annual product allowance
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming, friendly, and down-to-earth team culture

About the Role

As a Part-Time Optical Dispenser, you'll play an important role in helping patients select the right eyewear solutions to suit their lifestyle, vision, and individual needs.

Your Responsibilities Will Include:

• Assisting patients in selecting frames, lenses, and eyewear solutions
• Providing exceptional customer service and personalised dispensing advice
• Processing orders and managing transactions
• Maintaining the presentation and organisation of the practice
• Supporting stock control and inventory management
• Working collaboratively with the team to ensure outstanding patient experiences

Skills & Experience

We're looking for someone who:

• Is passionate about Patient First care and customer service
• Has previous experience in retail, customer service, or optical dispensing
• Communicates confidently and professionally with patients
• Enjoys working as part of a team
• Has strong attention to detail and organisational skills
• Can confidently learn product knowledge and explain options to patients

About the Business

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

If you're passionate about helping people and want to be part of a team that makes a genuine difference every day, we'd love to hear from you.