Job Description

Before we get into the specifics of the role, there are a few things we want you to know:

At the Orlando Magic, our approach is to not only learn as much about you as we can, but for you to learn about us. This is definitely a two-way street, so time with your potential new leader, teammates, and/or other departments that the role will work with is critical. It isn’t just, “what are we looking for”, but also, “what do we have to offer you” and “are we the right fit for you.” While every position is different, our interview process is typically a three-step process, sometimes more depending on the level and nature of the role.

A quick summary about the role:

This is a part-time position that could work up to 28 hours a week.

The primary function of the Part Time On-Call Office Services Assistant is to provide backup coverage for the Reception Desk during periods of illness, training, or other unavailability. As such, there are no guaranteed weekly/monthly shifts. While unexpected day-off shifts may become available, others may be known in advance in order to be scheduled. Responsibilities include answering and directing phone calls, greeting visitors, validating parking, assisting staff, and performing a variety of general office duties to support the efficient and effective operation of departmental functions.

What the role will do:

• • Ensure the timely opening and closing of the Orlando Magic Office reception area daily.
  • Greet and interface with internal/external customers and the public in a friendly and professional manner.
  • Validate parking for staff and guests
  • Submit Visitors and Vendors requests as needed
  • Provide office support to staff and guests.
  • Respond to/Communicate immediate housekeeping requests, as needed
  • Receive and distribute items delivered to Reception Desk, per protocol.
  • Communicate supply replenishment needs to Office Services team
  • Distribute first aid supplies as needed.
  • Restock break rooms with coffee/snack supplies as needed.
  • Coordinate work orders for building repairs/services.
  • Maintain general cleanliness and organization of workspace.
  • Assist Office Services Manager with other duties as needed/instructed.
  • All other duties as assigned.

What the role needs to have:

• Understanding that this is an on-call position, with no guaranteed weekly/monthly hours
• Availability for 9:00am-1:30pm, 1:00pm-6:00pm, and 9:00am-6:00pm shifts
• Professional appearance/attire.
• Friendly personality with a desire to provide legendary service to staff and guests.
• Ability to communicate effectively and professionally with internal/external customers.
• Ability to establish exceptional rapport with others and build strong interpersonal relationships.
• Ability to multitask.
• Ability to maintain confidentiality.
• Proficient in all Microsoft Office products and other related computer skills required.

Physical requirements

• None

If this opportunity is a role you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre-employment screenings, that will include a background check and may include a drug screen.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm