Answer inquiries and provide information to business and industry customers, visitors, and other interested parties regarding activities conducted within the Corporate Conference Center and throughout the collegeCoordinate and support room reservations (internal and external) for the College and assist in various areas of the department as needed

ESSENTIAL FUNCTIONS

• Provide general clerical support for Corporate Training & Economic Development staff.

• Greet internal and external customers, in person or via phone and email, and serve as the liaison between the customer and the appropriate individualDetermine nature and purpose of visit and provide the appropriate service

• Coordinate, schedule and support external room reservations and spacing requirements, prepare appropriate reservation confirmations and pricing correspondence.

• Create quotes, contracts, and prepare invoices for room reservations.

• Reconcile and process expense reports, payment authorizations, and pro-card purchases.

• Coordinate facility and operational concerns to appropriate department.

• Create student accounts and process student enrollmentsCorrect enrollment errors as needed.

• Assist with various activities and contract support within the department.

POSITION QUALIFICATIONS

Minimum Qualifications

Education: Technical Diploma

Experience: Two years of customer service and office experience or equivalent experience.

Computer Skills

• Microsoft Office

**An equivalent combination of education and work experience may be considered.

Preferred Qualifications

Computer Skills

• MS Teams, Salesforce, Workday

Competency Statement(s)  

Our college values and competencies shape how we work and support students every day. All employees are expected to demonstrate our core competencies. Learn more here 

PHYSICAL DEMANDS

The physical demands described below represent the general requirements necessary to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Workstation Activities Ability to work at a computer, facilitate and/or demonstrate instructional activities, and attend meetings for extended periods.

• Mobility Ability to navigate throughout campus locations, classrooms, offices, meeting spaces, and events as needed.

• Manual Dexterity Ability to operate office equipment, instructional technology, tools, or controls required for the position.

• Communication: Ability to effectively access, interpret, and exchange information with students, employees, and community members.

• Light Material Handling Ability to transport or move instructional materials, supplies, or equipment.