Job Description

Why Work at Ambassador Hotel Wichita?
At Ambassador Hotel Wichita, Autograph Collection, we set the standard for luxury and sophistication in downtown Wichita. With 117 elegant guest rooms, our hotel is home to Siena Tuscan Steakhouse, known for its refined Italian cuisine, and an inviting, upscale ambiance. Team members at Ambassador Wichita thrive in a setting that values hospitality, guest experience, and professional development. Whether welcoming travelers or assisting with high-end events, working here means being part of a team that takes pride in delivering personalized service in a stunning, historic setting.

Ambassador Hotel is hiring for a Night Auditor.
You should join our team if you believe…
That exceptional hospitality never sleeps.
That every guest deserves outstanding service, whether they arrive at 2:00 p.m. or 2:00 a.m.
That accuracy, accountability, and attention to detail are just as important as genuine hospitality.
That creating a safe, welcoming, and well-managed overnight environment is essential to every successful hotel.
That solving problems calmly and confidently builds trust with guests and teammates alike.
That every overnight shift is an opportunity to prepare the hotel for another exceptional day.

You’re a great fit for this role if you love…
Performing nightly audit procedures to accurately reconcile daily financial transactions, room revenue, payments, and operational reports.
Balancing and closing the day’s financial activity while preparing accurate reports for hotel leadership.
Welcoming overnight arrivals and providing efficient, personalized check-in and check-out experiences.
Serving as the primary overnight point of contact for guest requests, questions, and service recovery opportunities.
Maintaining a calm, secure, and welcoming hotel environment throughout the overnight shift.
Monitoring lobby activity and conducting scheduled property walks to ensure safety, cleanliness, and operational readiness.
Responding confidently to overnight emergencies while following established safety, security, and emergency procedures.
Partnering with Housekeeping, Engineering, Security, and other hotel departments to address overnight operational needs.
Maintaining accurate guest reservations, room status, billing information, and confidential financial records.
Preparing the Front Desk, lobby, and guest service areas for a smooth transition to the morning team.
Maintaining a polished, organized, and professional Front Office throughout every shift.
Taking pride in balancing exceptional guest service with financial accuracy and operational excellence.

We’re excited to have you join us because…
You understand that overnight hospitality requires both exceptional guest service and strong financial accountability.
You are organized, detail-oriented, and committed to accuracy.
You thrive working independently while remaining calm, confident, and solution-oriented.
You communicate professionally with guests, teammates, and leadership.
You demonstrate sound judgment and professionalism during overnight operations and emergency situations.
You understand the importance of guest privacy, security, and confidentiality.
You bring reliability, integrity, and a service-first mindset to every shift.
You believe every guest deserves an exceptional experience—regardless of the hour.

Education and Experience
High school diploma or equivalent required.
Previous Front Desk, Night Audit, Guest Services, or hotel experience preferred.
Luxury, boutique hotel, or upscale hospitality experience preferred.
Experience using property management systems (PMS), point-of-sale systems, and basic accounting procedures preferred.
Strong attention to detail, financial accuracy, and organizational skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to work independently while making sound decisions during overnight operations.
Strong problem-solving, multitasking, and time-management abilities.
Ability to work overnight shifts, weekends, holidays, and other schedules based on business needs.
Bilingual English/Spanish communication skills preferred, but not required.

Work Environment and Physical Requirements
Ability to stand, walk, sit, bend, reach, and move throughout the hotel during the shift.
Ability to conduct overnight property inspections and respond to guest needs throughout the hotel.
Ability to operate computers, telephones, property management systems, payment systems, and standard office equipment.
Ability to occasionally lift, carry, push, or pull up to 20 pounds.
Ability to maintain professionalism while working independently in a fast-paced overnight hospitality environment.
Must wear required personal protective equipment as required by job responsibilities.

Here’s the Core of Coury Hospitality:
We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Additional duties may be assigned based on business needs. We are an equal opportunity employer.