Job Description
Job Title: MATAplus Operator
Starting Pay: $18.35/hour
FLSA: Non-Exempt
Positions Available: 6 part-time openings
Hours: Up to 28 hours per week
Application Deadline: Until FilledThe Memphis Area Transit Authority (MATA) is inviting retirees and former MATAplus Operators who left the organization in good standing to return on a part-time basis. This is a great opportunity to continue supporting our paratransit service and community members with disabilities or mobility challenges — while enjoying flexible hours and meaningful work.
Part-Time MATAplus Operators are responsible for transporting riders with disabilities and the elderly safely, courteously, and reliably along scheduled routes. Operators ensure passenger comfort and safety, provide assistance with boarding and securement, and maintain communication with dispatch throughout each shift.
Essential Duties and Responsibilities- Operate paratransit vehicles safely and courteously on assigned routes and schedules.
- Assist passengers with disabilities and the elderly in boarding and exiting vehicles.
- Operate wheelchair lifts and ramps, properly secure wheelchairs, scooters, and other mobility devices.
- Communicate with MATAplus Dispatch regarding route deviations, incidents, and emergencies.
- Collect fares, distribute passes, and operate the onboard fare system.
- Complete required reports and documentation accurately.
- Follow all safety, appearance, and etiquette protocols.
Minimum Qualifications- Must be a retiree or former MATAplus Operator who left in good standing.
- Must be at least 21 years of age.
- High school diploma or GED required.
- Must hold a valid Class D Driver’s License with “F” endorsement or a CDL Class A or B with “P” endorsement.
- Clean driving record (no suspensions or revocations within the last five years).
- Must comply with MATA’s Drug and Alcohol Policy and pass required screenings.
- Excellent customer service and communication skills.
- Knowledge of OrbCAD or similar scheduling systems preferred.
Work Schedule- Part-time only: up to 28 hours per week.
- May include weekends, holidays, or split shifts depending on service needs.
Work Environment- Extended driving periods with exposure to varying weather conditions.
- Frequent assistance of passengers using mobility devices.
- May lift or push up to 50 lbs.
MATA/MTM is an Equal Opportunity Employer — M/F/D/V — and promotes a drug-free workplace.
