Job Description

Responsive recruiter
Part-Time Lobby Manager / Sales & Customer Service Associate

The Little Gym


The Little Gym is looking for an outgoing, high-energy team member to join our front desk and customer experience team! This role is perfect for someone who loves working with people, creating a fun atmosphere, and helping families find the right programs for their children.

We are hiring for a Part-Time Lobby Manager / Sales & Customer Service Associate for evening and weekend shifts.

Responsibilities:

• Greet families and create a warm, welcoming lobby atmosphere
• Provide excellent customer service through face-to-face interaction, phone calls, and email/text communication
• Sell memberships, classes, camps, and birthday parties to prospective customers
• Answer questions and help families choose the right program
• Manage front desk operations and point-of-sale (POS) system
• Process enrollments, payments, and account updates
• Support daily operations and keep the lobby organized and engaging
• Build relationships with members and create an exceptional customer experience
• Assist with promotions, events, and lead follow-up
• Create and manage social media content for platforms such as Facebook, Instagram, and TikTok
• Capture photos/videos and help promote programs, events, and gym culture online

Qualifications:

• Strong communication and people skills
• Sales experience or confidence speaking with potential customers preferred
• Customer service, retail, hospitality, theater, childcare, marketing, or front desk experience is a plus
• Social media experience preferred, especially with Facebook, Instagram, and TikTok
• Comfortable multitasking in a fast-paced environment
• Positive attitude with an energetic and professional personality
• Basic computer and POS system skills
• Reliable evening availability
• Weekend availability preferred

Schedule:

• Part-time
• Evening shifts
• Some weekend availability preferred

Why You'll Love Working Here:

• Fun, upbeat work environment
• Flexible part-time schedule
• Opportunity to build sales, marketing, and leadership skills
• Meaningful interaction with kids and families
• Team-oriented atmosphere with growth opportunities

If you love connecting with people, creating engaging social media content, and delivering amazing customer experiences, we’d love to meet you!
Compensation: $12.00 - $15.00 per hour

When you work somewhere this fun, it doesn’t even feel like a job.

Want to wake up excited to go to work every morning, confident that you’re making a difference while having a blast? You’ve come to the right place. The Little Gym is the world’s premier enrichment and physical development center for children ages 4 months through 12 years. Programs offer children a Springboard to Life’s Adventures by using movement-based learning and imaginative play to help build the confidence and skills needed at each stage of childhood.

For over 40 years, our trained instructors have nurtured happy, confident kids through parent/child classes, gymnastics, dance and sports prep, plus enjoyable extras like camps, Parentsʼ Survival Nights and Awesome Birthday Bash parties. As a part of The Little Gym team, you will be part of a family dedicated to the growth and development of children all over the globe. We are looking for fun, outgoing, talented individuals who are looking to make a difference in their community. If this sounds like you, check out our open positions!

All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to The Little Gym Franchising Corporate.