Job Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

What is in it for you:

• Launch into your hospitality leadership career by building a foundation through hands on meaningful experiences in Human Resources and Resort Operations
• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
• Learning programs through our Academies
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
• Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

To be of service to our guests. Sell, deliver and account for products from the restaurant for In Room Dining in a manner consistent with the SMI standards. Prepare beverages for guests and co-workers following SMI recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

• Set up, break down and reset the In Room Dining service station
• Answer and take phone orders using proper standards and etiquette
• Deliver proper, efficient and friendly service to our guests in their rooms
• Deliver Spa baskets and amenities in a timely manner to the correct rooms
• Set up complete and correct trays to be delivered according to the guests’ requests
• Pick-up and remove dirty trays
• Complete and process paper work required for In Room Dining
• Control cost and waste
• Work well with others as a team
• Prepare beverages
• Assist in filling in at other departments ie. pool bar

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have some food & beverage experience
• Able to work flexible hours, weekends, and holidays
• Able to read and write to facilitate communications
• Must speak English
• Spanish is a plus

Hourly rate of $20.00

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.