Job Description

Company Description

Great breaks start with great people – and that’s where you come in.

At Potters Resorts Five Lakes, we bring together comfortable accommodation, delicious dining, fantastic entertainment and activities to give our guests a Fully Inclusive break to remember. Behind every stay is a team who care about the little details and take pride in making people feel welcome.

Our Housekeeping team play a big part in that welcome, creating fresh, spotless spaces where guests can relax from the moment they arrive. Join us as a Part-Time Housekeeper and you’ll be part of a friendly, supportive team who pull together and value the difference you make. If you enjoy keeping things looking their best and the satisfaction of a job well done, we’d love to hear from you.

Job Description

About the Role:

Love the satisfaction of making a room look its best? Put your eye for detail to work with us.

As a Housekeeping Team Member at Potters Resorts Five Lakes, you’ll help create that lovely “we’re on holiday” feeling from the moment guests open their door. From freshly made beds to sparkling bathrooms, your care and attention will help make every stay feel special.

You’ll join a friendly team who pull together to get everything ready for our guests. It’s a physically demanding, fast-paced role, with most of your shift spent on your feet. You’ll need to work efficiently to meet daily room turnaround deadlines while keeping standards high – ideal if you enjoy being active, staying organised and seeing the results of your hard work.

What You’ll Be Doing:

• Creating clean, fresh and welcoming guest bedrooms, bathrooms and communal accommodation areas.
• Making beds, changing linen and towels, and topping up guest amenities.
• Keeping accommodation spotless through dusting, vacuuming, mopping, polishing and sanitising.
• Adding those finishing touches and checking every room is ready to welcome its next guests.
• Reporting maintenance issues, damage and lost property promptly.
• Following cleaning procedures, COSHH guidance and health and safety policies.
• Working to daily room turnaround targets and supporting your teammates so accommodation is ready on time.
• Offering a friendly smile and a helpful response whenever you meet our guests.

Hours:

Monday and Friday, 9am–3pm – 12 hours per week. You’ll need to be available to work both days.

Pay: £10.85–£12.71 per hour, depending on age.

Ready to join the team? An immediate start is available for the right candidate.

Qualifications

What We’re Looking For:

You don’t need housekeeping experience to join us – if you bring enthusiasm, a keen eye for detail and pride in a job well done, we’ll provide the training to help you shine.

We’d love to hear from you if you:

• Bring a positive attitude and are happy to roll up your sleeves and get involved.
• Notice the little details and enjoy making every room look clean, fresh and welcoming.
• Enjoy being active and can manage the lifting, bending, stretching and time on your feet that the role involves.
• Stay organised and work at pace, getting rooms ready on time while keeping standards high.
• Are someone your team can count on, turning up reliably and lending a hand when colleagues need support.

Previous housekeeping or cleaning experience is welcome, but a willingness to learn is just as important – full training is provided.

Additional Information

Why Choose Potters Resorts Five Lakes?

A team to feel part of. Perks to enjoy. Opportunities to grow.

We want you to enjoy working here as much as our guests enjoy staying. Here’s what you can look forward to:

🍔 Meals on us – enjoy free meals while you’re on duty.

🏋️‍♀️ Make time for you – free access to our gym and leisure facilities.

🎓 Learn and build your confidence – ongoing training and support through our Potters Academy.

💼 Room to grow – opportunities to develop your skills and progress your career.

🏆 Feel appreciated – regular team recognition, awards and treat days to celebrate your hard work.

🎁 Share the enjoyment – Friends & Family discounts, alongside a range of employee benefits.

🤗 Find your place in the team – friendly colleagues who support each other and take pride in what they do.

Bring your enthusiasm and eye for detail – we’d love to welcome you to the team.

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.