Job Description

Potters Resorts is the UK's Number One Fully Inclusive Resort, where everything our guests need for a memorable break is included in one price. From comfortable accommodation and delicious dining to outstanding entertainment and a wide range of activities, we're proud to deliver exceptional experiences from the moment our guests arrive.

Recently voted the UK's Number One Resort by the readers of Which? magazine for the second consecutive year, we're passionate about delivering outstanding service – and it's our dedicated team who make that possible. If you take pride in your work and enjoy being part of a friendly, supportive team, we'd love to welcome you to Potters Resorts Five Lakes.

About the Role:

As a Housekeeping Team Member, you'll play an essential role in ensuring every guest enjoys a clean, comfortable and welcoming stay. Working as part of our friendly Housekeeping team, you'll prepare guest accommodation to the exceptional standards that have helped make Potters Resorts the UK's Number One Fully Inclusive Resort.

This is a physically demanding, fast-paced role where you'll be on your feet for the majority of your shift. You'll be required to work efficiently to strict daily room turnaround deadlines while maintaining exceptional attention to detail and consistently high cleaning standards.

What You'll Be Doing:

• Cleaning guest bedrooms, bathrooms and communal accommodation areas to an exceptional standard.
• Making and changing beds, replacing bed linen and towels, and replenishing guest amenities.
• Dusting, vacuuming, mopping, polishing and sanitising all areas of guest accommodation.
• Checking rooms carefully to ensure they meet our presentation standards before guests arrive.
• Reporting any maintenance issues, damages or lost property promptly.
• Following all cleaning procedures, COSHH guidance and health & safety policies.
• Working efficiently to meet daily room turnaround targets without compromising quality.
• Supporting your colleagues to ensure all accommodation is ready on time for arriving guests.
• Providing a friendly and helpful service whenever interacting with guests around the resort.

Hours:

• 9am - 3pm Monday and Friday only

Pay - £10.85 - £12.71 (depending on age)

Immediate start available for the right candidate.

Qualifications

What We're Looking For:

• A positive, can-do attitude and a strong work ethic.
• Excellent attention to detail and high standards of cleanliness.
• The ability to work in a physically demanding role involving lifting, bending, stretching and prolonged periods on your feet.
• Good time management skills and the ability to work to tight deadlines in a fast-paced environment.
• A reliable team player who is happy to support colleagues when needed.
• Previous housekeeping or cleaning experience is desirable but not essential, as full training will be provided.

Additional Information

Why Choose Potters Resorts Five Lakes?

🌟 Join the team at the UK's Number One Fully Inclusive Resort.

💼 Excellent career development and progression opportunities.

🍔 Free meals whilst on duty.

🏋️‍♀️ Free access to our state-of-the-art gym and leisure facilities.

💰 Competitive rates of pay based on age and experience.

🎓 Ongoing training and development through our Potters Academy.

🏆 Regular team recognition, awards and treat days.

🎁 Friends & Family discounts and a range of employee benefits.

🤗 A friendly, supportive team and a genuinely enjoyable place to work.

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.