Job Description
Posting Summary
Working Title
Part-time Help Hub Advisor (Retention Specialist)
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
03
Position Number
290W0707
Agency
Brightpoint Community College
Division
Brightpoint Community College (Div)
Work Location
Chesterfield - 041
Hiring Range
$25.00 Hourly
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Candidates must be able to work a flexible schedule including some evenings and occasional weekends. Up to but not guaranteed a maximum 29 hours/week, depending on student need (hours will vary throughout the year).
Sensitive Position
No
Job Description
Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint Community College invites applications for the Part-Time Help Hub Advisor position. This position will support student success, including advising continuing students, providing transfer support and outreach with transfer partners to improve retention through collaboration with faculty and staff and connection to college resources. Core responsibilities include, but are not limited to the following: advising students (continuing, and as needed, new students), manage a caseload of students as the result of Early Alerts and/or retention initiatives, and support success of all students to include providing services in the Help Hub, transfer advising/fairs, and new student orientation
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Proven academic excellence and subject matter knowledge, which may be evidenced by training, experience.
- Prior advising at a college or university is preferred.
- Candidates must be able to effectively use standard office electronic communication and student information systems.
- Proficiency in the use of PeopleSoft, Navigate, Canvas and Microsoft Office preferred. Adept at learning new technologies.
- Must have excellent interpersonal, communication and organizational skills, demonstrate initiative and be student success focused. Cultural competency with experience working with diverse populations.
- Candidates must be able to work a flexible schedule, including working on either campus, some evenings, occasional weekends, and teleworking, if required.
- Successful completion and passing of a criminal background check is required.
Additional Considerations
- Experience in teaching, presenting workshops, and/or advising in an academic setting is highly desirable.
- Bachelor’s degree.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
May travel between campuses
Posting Detail Information
Posting Number
WGE_3247P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
06/23/2026
Job Close Date
07/07/2026
Open Until Filled
Agency Website
https://www.brightpoint.edu/
Contact Name
Cassandra Davidson
Email
cdavidson@brightpoint.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/97420
