Job Description

Position Summary:
Penn Foster Group is seeking a part-time Healthcare Instructor to support our sterile processing and surgical technician programs. The instructor is responsible for providing academic support to ensure learners meet the established learning objectives through answering emails, phone calls, chats, 1-on-1 appointments, and virtual office hours.
The instructor will also play an important role as the subject matter expert. This may include reviewing course updates and revisions to ensure programs are aligned with industry standards and trends, national certification exams, and employer expectations. The instructor will also work with other members of the Healthcare and Academic team and other departments on projects and initiatives to support and improve overall learning outcomes.
This is a remote position.
Essential Job Functions:
• Provide clear, effective, and supportive feedback to learners through online support via appointments, phone, email, and chat.
• Review, evaluate, and suggest lesson, course, or program changes to ensure compliance with various established standards, guidelines, and practices, such as HSPA and NCCT.
• Provide feedback and program insights to improve learner progression.
• Complete administrative tasks as needed, such as monitoring spreadsheets and sharing documents with the team.
• Evaluate and grade assessments, assignments, and practical skills evaluation if needed.
• Document accurately and timely student interactions and grades in the learner management systems.
• Perform other duties commensurate with the functions and level of the position.
Knowledge, Skills, Abilities:
• A minimum of an associate’s degree and certified in surgical technology (CST or TS-C)
• Minimum of 3 years of clinical experience in surgical technology, additional experience in sterile processing highly preferred
• Prior teaching or training experience and in distance education preferred
• Excellent communication and organizational skills.
• Excellent time management and organizational skills
• Strong communicator in writing and in person
• Desire to motivate students and coworkers to promote academic success

Working Conditions & Hiring Process:
• U.S. Work Location Requirement: All employees must reside in and perform work within the United States. We do not support international remote work arrangements for this role.
• Travel Expectations: While this is a remote position, occasional travel may be required for team meetings, company events, conferences, summits, etc. Candidates must be willing and able to travel as needed.
• On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture. Employees are expected to be on camera during meetings unless extenuating circumstances apply.
• Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
• Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
• Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.
About Us:
At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.
Equal Employment Opportunity:
We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.
What We Offer:
We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.